Lab Support Engineer

Tata Consultancy Services; Novato (CA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Comprehensive Medical Coverage

Parental Leaves

401K Plan

Job summary

Tata Consultancy Services Limited in Novato, CA is seeking an Engineer in the TECHNOLOGY function to manage LAB software deployment and SCCM administration within a GxP life sciences environment.

The role focuses on configuring and monitoring LAB software, coordinating with vendors, and ensuring license/version control across Windows devices (10/11), Jamf, Intune, and SCCM. This is a full-time on-site position with competitive salary and benefits.

Qualifications

• Configuring and monitoring LAB software (Quality and production)
• Maintaining licenses and version control for LAB software
• Auditing applications installed on LAB devices

Responsibilities

• Configure and monitor LAB software in QUALITY and production environments
• Coordinate with LAB software vendors for licenses and versions
• Follow LAB device in/out protocols and audit LAB applications
• Manage software inventory and liaise with vendors for upgrades
• Test new versions and produce logs/reports
• Advanced SCCM work: deployment, patching, OS deployment, client/server maintenance
• Create SCCM collections, packages, and applications

Skills

SCCM

WSUS

JAMF

Intune

Windows Autopilot

Windows 10/11

ServiceNow

LogMeIn

Zoom

Education

Bachelor of Computer Science

Tools

SCCM 2007-2012

Job description

Job Description

Must Have Technical/Functional Skills

• Lab System Deployment and Systems Management knowledge, Knowledge in handling GxP environment, JAMF, Windows 11, Windows 10.
• JAFM to manage Apple Devices, Microsoft Intune, Windows Auto Pilot. Rescue LogMeIn, Servicenow, Zoom,
• Microsoft SCCM preferred.

Roles & Responsibilities

• 1. Configuring and monitoring the LAB oriented software within the LAB (Quality and production)
• 2.Co ordinating with LAB software vendor and maintaining the license and version control
• 3.Following the LAB device in and out protocols and conducting audits on the applications installed on LAB machines / Devices
• 4.Managing the software inventory and frequent connects with Vendor for upgrade / alternate products recommended
• 5.Testing the new versions and its effects on the infrastructure and producing the logs / reports
• 6.Strong understanding of SCCM with advanced knowledge of application deployment, patch management, operating system deployment, client and server maintenance, troubleshooting, and reporting.
• 7.Experience creating collections, packages, applications within SCCM
• 8.Should have strong experience in SCCM 2007 & 2012
• 9.Experience in installation of Microsoft System Configuration Manager 2007-2012.
• 10.In-depth knowledge of SCCM client installation, software distribution, remote control, and other SCCM issues.
• 11.Expertise in SCCM Administration, deployment, packaging, network inventory, boundaries, installer and network designing.
• 12.Experience in deploying, troubleshooting, and managing Windows devices
• 13.Must have excellent competency with SCCM, WSUS and other patching tools.
• 14.Experience in supporting Windows Server 2012, 2016, 2019
• 15.Knowledge in handling GxP environment in the Life Sciences domain

Generic Managerial Skills, If any

• 1. Be a point of contact for all proactive technical engagements.
• 2. Work independently and as a team member
• 3. Must be able to meet deadlines/Must be able to work after hours and some weekend if required by the business.

Salary Range

$65,000- $80,000 a year

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

#LI-SP1

Location

Novato, CA

Function

TECHNOLOGY

Role

Engineer

ID

433626

Skills

Windows | Service Now

Salary Range

$65,000 - $80,000

Desired Candidate Profile

Qualifications

BACHELOR OF COMPUTER SCIENCE