Lab Specimen Resolution Specialist

LCA Lab. Corp. of America; Englewood (CO); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k)

PTO / Flexible Time Off

Tuition Reimbursement

Employee stock purchase plan

Job summary

Labcorp seeks a Specimen Problem Resolution Specialist to join our Englewood, CO team. You will liaise between the lab, clients, and patients, resolve requests via calls, chat, and email, and ensure accurate test forms and specimen handling.

The role includes accurate labeling, packing, and triage of specimens in a fast-paced environment. Ideal candidates have a high school diploma or GED and at least 6 months in a lab or specimen processing setting, with strong communication and attention to

Qualifications

• High school diploma or GED required.
• Lab or specimen processing experience (6 months) preferred.
• Strong written and verbal communication is essential.

Responsibilities

• Act as liaison between the lab, clients, and patients.
• Resolve customer requests via calls, chat, and email.
• Review test forms for accuracy and discrepancies.
• Prepare and triage specimens for analysis and labeling.

Skills

Communication skills

Data entry

Attention to detail

Teamwork

Education

High School Diploma or GED

Associates degree preferred

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

Labcorp seeks a Specimen Problem Resolution Specialist to join our Englewood, CO team. You will liaise between the lab, clients, and patients, resolve requests via calls, chat, and email, and ensure accurate test forms and specimen handling.

The role includes accurate labeling, packing, and triage of specimens in a fast-paced environment. Ideal candidates have a high school diploma or GED and at least 6 months in a lab or specimen processing setting, with strong communication and attention to