Lab Production Analytics Manager

Natera; United States; Remote; USD 140,000 - 175,000; Full time

Benefits offered by this job

Remote work

Competitive benefits

Job summary

Natera is seeking a Manager of Data Analysis for Lab Production Support to lead one of the ExHS shift teams and deliver timely, accurate analytics for production operations.

Responsibilities include mentoring staff, driving process improvements, and translating complex analyses into actionable insights for product management, lab operations, and clinical teams. RemoteUSA opportunities with quarterly rotation control the ExHS schedule.

Qualifications

• Master's degree in a related field (e.g., Statistics, Data Science, Computer Science).
• Minimum 5 years in a highly regulated environment (e.g., CLIA and/or FDA compliant).
• Minimum 5 years of hands-on data analysis and/or statistical modeling in data production, data analytics, or analytics production support.
• Minimum 2 years in a team management role.
• Knowledge of HIPAA and FDA regulatory guidelines.
• Experience with diagnostic laboratory business processes and requirements.
• Proven track record in managing production escalations and data workflows.
• Experience with healthcare data and clinical terminology is a plus.
• Functional understanding of next-gen sequencing workflows.

Responsibilities

• Lead and mentor the ExHS shift team, fostering accountability, innovation, and collaboration.
• Measure, report, and improve team operational effectiveness and aligned objectives.
• Provide career growth, feedback, and performance assessments for team members.
• Encourage ICs to propose process improvements and innovations.
• Ensure timely resolution of production escalations data analysis tickets.
• Train and coach on new technologies, procedures, and guidelines.
• Enforce procedures for compliance, quality, and efficiency.
• Manage tracking systems for workload, capacity, and ticket SLAs.
• Represent ExHS teams in stakeholder meetings and reporting.
• Translate complex analyses into actionable recommendations for cross-functional partners.
• Elevate issues to other DSPE teams when needed.
• Identify opportunities for automation and process improvements.

Skills

Python

SQL

Data analysis

Statistical modeling

Leadership

Team management

Machine learning

GitHub/GitLab

Documentation

Communication

Cross-functional collaboration

Problem solving

Attention to detail

Education

Master's degree in Statistics/Data Science/Computer Science

Tools

Snowflake

Job description

Natera is seeking a Manager of Data Analysis for Lab Production Support to lead one of the ExHS shift teams and deliver timely, accurate analytics for production operations.

Responsibilities include mentoring staff, driving process improvements, and translating complex analyses into actionable insights for product management, lab operations, and clinical teams. RemoteUSA opportunities with quarterly rotation control the ExHS schedule.