Lab Operations Specialist

Eurofins BioPharma Product Testing North America; Columbia Township (MO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Job summary

Eurofins USA BioPharma Services seeks a Lab Operations Specialist to coordinate complex laboratory projects, ensuring alignment between clients, lab staff, and quality teams. You will manage study initiation, track milestones, and maintain audit-ready records.

Ideal candidates have a scientific background, excellent communication, and a track record of organizing multiple priorities in a GMP/GLP environment. This full-time role offers competitive benefits and a collaborative, client-focused team.

Qualifications

• Bachelor's degree in a related scientific discipline.
• Minimum of 2 years of professional laboratory, quality, operations, project coordination, or client services experience.
• Strong organizational and communication skills; able to manage multiple priorities.
• Authorization to work in the United States indefinitely without sponsorship.

Responsibilities

• Coordinate client projects and study initiation activities across departments.
• Maintain accurate project records in LIMS and other systems.
• Serve as primary client contact and communicate project status and timelines.
• Support change management and billing milestones as needed.
• Assist with invoice review and routine discrepancies resolution.
• Contribute to continuous improvement and cross-functional collaboration.

Skills

Strong organizational skills

Excellent written and verbal comunicat

Multitasking

Client-facing communication

Education

Bachelor's degree in Chemistry, Biochemistry, Biology, Pharmaceutical Sciences, Chemical Engineering, or related scientific discipline

Tools

LIMS

Empower

TrackWise

Job description

Eurofins Scientific is a global leader in laboratory testing and scientific services, helping make life safer, healthier, and more sustainable. From the food we eat and water we drink to the medicines we rely on, Eurofins partners with organizations worldwide to ensure product safety, quality, authenticity, and regulatory compliance.

With expertise spanning food, environmental, pharmaceutical, biotechnology, genomics, clinical diagnostics, and advanced scientific testing, Eurofins supports innovation and delivers trusted results across a wide range of industries.

Job Description

Eurofins is seeking a highly organized and detail-oriented Lab Operations Specialist to support the successful execution of laboratory testing programs and client projects. This position serves as a critical link between clients, laboratory staff, quality teams, and operational support groups to ensure studies are executed efficiently, accurately, and on schedule.

The ideal candidate enjoys coordinating multiple priorities, communicating across departments, managing laboratory workflows, and ensuring project requirements are translated into successful laboratory execution. This is an excellent opportunity for individuals with a scientific background who are looking to combine laboratory knowledge with operations, coordination, and client-facing responsibilities.

Responsibilities

• Review client requests, quotations, purchase orders, protocols, methods, specifications, and related documentation to ensure study requirements are clearly established and understood.
• Create and maintain accurate project records within LIMS, client management systems, and other operational databases.
• Coordinate study initiation activities, ensuring samples, methods, reference materials, specifications, and required resources are available prior to project launch.
• Serve as a primary point of contact for assigned clients and provide regular communication regarding project status, timelines, and deliverables.
• Lead client meetings and maintain clear documentation of decisions, action items, and project updates.
• Collaborate with Laboratory Operations, Quality Assurance, Sample Management, Stability Services, Finance, Business Development, and other support groups to facilitate successful project execution.
• Monitor timelines, milestones, deliverables, and open action items while proactively identifying and communicating potential risks.
• Review project scope and identify changes in client requirements, supporting change management and commercial review processes as needed.
• Assist with invoice review, billing milestone tracking, and resolution of routine discrepancies.
• Resolve operational issues using established procedures and elevate concerns appropriately when additional support is required.
• Maintain complete, accurate, and audit-ready project documentation.
• Provide cross-functional support and backup coverage for team members when required.
• Contribute to continuous improvement initiatives that enhance laboratory efficiency, communication, and client satisfaction.

Qualifications

Minimum Qualifications

• Bachelor's degree in Chemistry, Biochemistry, Biology, Pharmaceutical Sciences, Chemical Engineering, or a related scientific discipline.
• Minimum of 2 years of professional experience in a laboratory, scientific, quality, operations, project coordination, or client services environment.
• Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously.
• Excellent written and verbal communication skills.
• Authorization to work in the United States indefinitely without restriction or sponsorship.

Preferred Qualifications

• Experience working in a GMP, GLP, FDA-regulated, pharmaceutical, biotechnology, environmental, food testing, or contract laboratory environment.
• Exposure to laboratory information management systems (LIMS), quality systems, or enterprise software platforms.
• Experience coordinating projects, studies, laboratory workflows, or client deliverables.
• Strong problem-solving abilities and attention to detail.
• Proficiency with Microsoft Office applications, particularly Excel, Word, and Outlook.
• Experience working with quality systems such as eLIMS, Empower, EtQ, TrackWise, or similar platforms.
• Ability to analyze data, identify trends, and support operational decision-making.

Additional Information

Position is Full-time, Monday-Friday, 8:00 a.m.-4:30 p.m., with overtime as needed. Candidates currently living within a commutable distance of Columbia, MO are encouraged to apply.

Excellent full-time benefits including:

• Comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.