Lab Operations Planner I: Optimize Service Delivery

Abbott Laboratories; Madison (WI); On-site; USD 51,000 - 101,000; Full time

Job summary

Abbott Laboratories in Madison, WI, is seeking a Laboratory Automation Services (LAS) Operations Process Planner I to help plan, coordinate, and execute key operational initiatives within LAS Service Operations. The role will support projects, optimize equipment and service delivery, and improve overall efficiency.

Collaborating with multiple departments, you will help align strategies with business goals while ensuring high-quality service and customer satisfaction.

Qualifications

• Bachelor’s degree in Supply Chain Management, Business Administration or Operations, or related field; or Associate degree in Business Administration or Operations, Supply Chain Management, or related field and 2 years of relevant experience in lieu of Bachelor’s degree.
• 2+ years of experience in manufacturing, quality, project management, service operations, or related fields.
• Including 1+ years of experience leading project teams and/or directing people without direct authority.
• Proficient in Microsoft Office to include Excel macros and pivot tables, PowerPoint, and Visio.
• Authorization to work in the United States without sponsorship.
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.

Responsibilities

• Support fact-based decision-making and measurement of operational effectiveness and ROI of initiatives.
• Participate in and support departmental projects for new labs and product lines including space planning and equipment purchases.
• Evaluate the economic and operational impact of new service processes and strategies.
• Assist project teams with breaking work into manageable packages and creating a project schedule.
• Provide support for process improvement within the LAS Service Operations department.
• Coordinate communication updates to key stakeholders, management, and project teams.
• Create workflows showing service inventory requirements to support planned and unplanned events.
• Review scheduling processes for planned events influencing service inventory and capacity.

Skills

Project management experience

Leadership without direct authority

MS Office expertise

US work authorization

Education

Bachelor’s degree in related field

Associate degree + 2 years experience

Tools

SAP

Job description

Abbott Laboratories in Madison, WI, is seeking a Laboratory Automation Services (LAS) Operations Process Planner I to help plan, coordinate, and execute key operational initiatives within LAS Service Operations. The role will support projects, optimize equipment and service delivery, and improve overall efficiency.

Collaborating with multiple departments, you will help align strategies with business goals while ensuring high-quality service and customer satisfaction.