LAS Ops Process Planner I

Thornton Tomasetti; Madison (WI); On-site; USD 51,000 - 101,000; Full time

Job summary

Abbott is looking for a Laboratory Automation Services Operations Process Planner I to assist with planning, coordination, and execution of key operational initiatives within LAS Service Operations. The role focuses on optimizing equipment and service delivery processes, improving efficiency, and enhancing customer satisfaction across departments.

The candidate will translate project work into schedules, support process improvements, and communicate updates to stakeholders.

Qualifications

• Bachelor’s degree in Supply Chain Management, Business Administration or Operations, or related field; or Associate degree with 2 years experience.
• 2+ years of experience in manufacturing, quality, project management, service operations, or related fields.
• 2+ years of experience leading project teams and/or directing people without direct authority.

Responsibilities

• Support decision-making and measure operational effectiveness (ROI) of initiatives.
• Participate in projects for new labs and product lines for space planning and equipment forecasts.
• Coordinate and communicate with stakeholders and project teams.

Skills

Excellent verbal and written comms

Time management

Education

Bachelor’s degree in Supply Chain/Operations

Associate degree with 2+ years experience

Tools

SAP

Microsoft Excel

Excel macros

PowerPoint

Visio

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life‑changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

Job Description

Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to: Career development with an international company where you can grow the career you dream of. An excellent retirement savings plan with a high employer contribution. A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. A company recognized as one of the best big companies to work for, as well as one of the best places to work for diversity, working mothers, female executives, and scientists.

Position Overview

The Laboratory Automation Services (LAS) Operations Process Planner I will assist with the planning, coordination, and execution of key operational initiatives within our LAS Service Operations team. The primary objective of this role is to assist with executing project tasks or working with leadership to identify resources that allow us to optimize equipment/service delivery processes, improve efficiency, and enhance customer satisfaction. This position will collaborate with various departments to develop and implement operational strategies that align with business objectives while ensuring the highest level of service quality.

Essential Duties

• Support fact-based decision-making and measurement of operational effectiveness (i.e., new process operating as designed) and/or economics (i.e., ROI) of company initiatives.
• Participate in and support departmental projects for new labs and product lines for space planning, equipment purchases, equipment service contracts, and spare parts forecasts.
• Evaluate the economic and/or operational impact of new service processes and/or strategies.
• Assist project teams with breaking project work into manageable packages and organizing into a project schedule.
• Provide necessary support for process improvement initiatives within the Laboratory Automation Service Operations department.
• Coordinate and provide communication updates to key stakeholders, management, and project teams.
• Create workflows to show service inventory requirements to support planned and unplanned service events to scale with growth.
• Review processes for scheduling of planned events as input to service inventory and service capacity planning.
• Review available reports to determine material supply needs and take appropriate actions to meet those needs while considering overall inventory investment.
• Work with cross-functional teams to improve and maintain in inventory cycle counting process; assist with physical counts, as needed.
• Help identify end‑of‑life parts and facilitate meetings with key stakeholders to assess impact and develop a strategy for moving forward.
• Contribute to maintaining vendor relationships while working with LAS Procurement and Supply Chain teams to analyze lead times for accuracy, resolve backorders, and establish purchasing strategies.
• Ability to clearly communicate to other departments and teams, as necessary, to drive alignment and visibility.
• Provide necessary support to the Instrument production team on planning initiatives and Inventory management activities.
• Excellent verbal and written communication skills.
• Excellent organizational and time management skills.
• Ability to mentor and train others.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies and procedures.
• Maintain regular and reliable attendance.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Ability to work designated schedule.
• Ability to work nights and/or weekends, as needed.
• Ability to work overtime, as needed.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
• Ability and means to travel between Madison locations.
• Ability to travel 10% of the working time away from the work location, which may include overnight/weekend travel.

Required Qualifications

• Bachelor’s degree in Supply Chain Management, Business Administration or Operations, or related field; or Associate degree in Business Administration or Operations, Supply Chain Management, or related field and 2 years of relevant experience as outlined in the essential duties in lieu of Bachelor’s degree.
• 2+ years of experience in manufacturing, quality, project management, service operations, or related fields.
• Including 1+ years of experience leading project teams and/or directing people without direct authority.
• Proficient in Microsoft Office to include Excel macros and pivot tables, PowerPoint, and Visio.
• Authorization to work in the United States without sponsorship.
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.

Preferred Qualifications

• Experience in a biotech or medical device field, preferably in a GMP and/or ISO13485 environment.
• Experience working with SAP for materials management, purchasing, or plant maintenance.
• Proficient in Microsoft Excel macros, pivot tables, or other similar data analysis tools.

Additional Information

The base pay for this position is $50,700.00 – $101,300.00. In specific locations, the pay range may vary from the range posted.

JOB FAMILY: Operations Quality
DIVISION: ONCO Cancer Diagnostics
LOCATION: United States > Madison : 1 Exact Lane
ADDITIONAL LOCATIONS:
WORK SHIFT: Standard
TRAVEL: Yes, 10 % of the Time
MEDICAL SURVEILLANCE: No
SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next‑generation diagnostics, life‑changing devices, science‑based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well‑being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges.

An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

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