Lab Operations Lead - Microbiology & Chemistry

Certified-Group; Green Bay (WI); Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

Certified Group is seeking a Laboratory Services Supervisor to lead a team of technicians across Microbiology, Chemistry, Sample Intake, and Media Preparation. You will drive daily workflow, ensure accurate testing, and uphold quality and safety standards.

The role focuses on supervising operations, coordinating staffing, and preparing for audits while maintaining a fast-paced, client-focused environment. Nights/weekends may be required.

Qualifications

• Bachelor’s degree in Microbiology or the biological sciences required.
• Minimum 3 years of experience leading an hourly workforce in an operations environment.
• Experience in commercial laboratory testing or manufacturing preferred (e.g., food, cosmetics, tobacco)
• Strong understanding of quality and safety standards
• Ability to interpret technical and regulatory documents
• Excellent written and verbal communication skills
• Strong problem-solving and decision‑making abilities
• Experience working in fast‑paced, dynamic environments

Responsabilités

• Ensure adherence to SOPs, ISO 17025 standards, GLP, and regulatory requirements
• Maintain data integrity, accurate testing, and proper documentation
• Coach team members on quality control and laboratory best practices
• Prepare the laboratory and staff for internal and external audits
• Maintain a clean, organized, and compliant lab environment
• Promote and enforce a strong culture of safety
• Lead daily operational huddles to align on priorities, staffing, and workflow
• Manage sample tracking, data entry, and reporting through LIMS
• Allocate staffing based on testing volume and priorities
• Identify and drive process improvements to increase efficiency and throughput
• Maintain performance in a fast-paced, deadline-driven environment
• Supervise and develop a team of laboratory technicians
• Foster a high-performance, accountable, and engaging team culture
• Conduct performance reviews and regular 1:1 coaching conversations
• Support employee growth through training and career development
• Manage staffing plans, scheduling, and workforce planning
• Drive retention through engagement and development initiatives
• Ensure timely and accurate reporting of results
• Escalate out-of-specification results appropriately
• Support resolution of client inquiries and concerns
• Maintain professionalism in all customer interactions

Connaissances

Leadership

Communication

Problem-solving

Regulatory understanding

Team development

Formation

Bachelor’s degree in Microbiology or biological sciences

Outils

LIMS

Data entry

Description du poste

Certified Group is seeking a Laboratory Services Supervisor to lead a team of technicians across Microbiology, Chemistry, Sample Intake, and Media Preparation. You will drive daily workflow, ensure accurate testing, and uphold quality and safety standards.

The role focuses on supervising operations, coordinating staffing, and preparing for audits while maintaining a fast-paced, client-focused environment. Nights/weekends may be required.