Lab Manager

Ampcus, Inc; Arlington (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

Ampcus, Inc. is seeking a System Administrator for an on-site role in Arlington, VA. The candidate will support a U.S. Government client with incident response, lab operations, and escalation of security issues. A Secret clearance is required, with TS/SCI preferred.

Responsibilities include configuring networks, VPN/VDI, and MacOS/iOS support, plus developing SOPs and providing day-to-day helpdesk assistance. 5+ years of relevant experience and cross-location collaboration are expected.

Qualifications

• Citizenship and security clearance required.
• ,
• Active DoD Secret clearance required; TS/SCI preferred.

Responsibilities

• Perform on-site system administration and incident response support.
• Support lab technologies and new equipment in the lab environment.
• Assess network topology and configurations for security vulnerabilities.
• Develop and follow SOPs and security policies.
• Provide VPN/VDI (Citrix) and MacOS/iOS user support.
• Troubleshoot storage, access control, backups, and performance issues.
• Monitor helpdesk channels and manage user accounts and credentials.

Skills

U.S. Citizenship

Active DoD Secret clearance

System administration experience

Linux/Unix & MacOS

VPN/VMware/Citrix support

Team collaboration across locations

Education

BS or higher in CS/CE/IS/related field

HS Diploma + 7+ years relevant experience

Tools

Citrix

VMware

Jamf Pro/DEP/Enterprise Connect

Job description

System Administrator LMG03

OnSite in Arlington, VA

Must Have Active Secret Clearance

Multi Year Salaried Contract

Our client supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize the severity of breaches, develop mitigation plans, and assist with the restoration of services.

Responsibilities

• Applying advanced analytical skills and technical resources at the tactical levels and implementing infrastructure solutions supporting command decision making and execution of mission requirements
• Support the implementation of new technologies and equipment in the lab environment
• Assesses network topology and device configurations identifying critical security concerns and providing security best practice recommendations
• Advises and provides insight on development of lab standard operating procedures (SOPs) and policies
• Provide support for Virtual Private Network (VPN) or Virtual Desktop Infrastructure (e.g., Citrix) to users
• Provide support for MacOS and iOS to users
• Provide troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues
• Monitor and respond to users on IT helpdesk channels and phone lines
• Assist in the management of user accounts and resetting credentials
• Performing implementation of granular access control, and monitor systems for acceptable performance and user accessibility, establish back-ups, and monitor systems security
• Troubleshoot and resolve complex storage problems across the enterprise related to storage and replication strategies across local and wide area networks.
• Monitor channels for storage-related network and system issues and remediate them as they occur

Required Skills

• U.S. Citizenship
• Must have an active DoD Secret clearance, TS/SCI clearance is preferred
• Must be able to obtain Client Suitability
• 5+ years of directly relevant experience in system administration
• Experience with multiple operating systems, to include Linux/Unix & MacOS
• Experience and knowledge of networking and network administration
• Experience with Virtual Private Networks (VPN)
• Experience with virtual desktops (Citrix, VMWare)
• Must be able to work collaboratively across physical locations

Desired Skills

• Experience working with SIEMs to include ELK and Splunk
• Virtualization automation and optimization
• Experience working with Jamf Pro, DEP, and Enterprise Connect implementation
• Experience with writing technical procedures and standard operating procedures

Required Education

BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or related degree; or HS Diploma and 7+ years lab management or systems administration experience.

Desired Certifications

• CEH
• Sec+
• Network+
• CCNA