Lab Manager II at Solutions³ LLC Arlington, VA

Ellenco Estágios e Treinamentos; Arlington (VA); On-site; USD 110,000 - 160,000; Full time

Job summary

Solutions³ LLC is recruiting a Lab Manager II to support onsite incident response for civilian Government agencies and critical asset owners. The role involves performing investigations to characterize breach severity, developing mitigation plans, and assisting with service restoration in a lab setting.

The candidate must have a BS in Computer Science or related field (or HS Diploma with 4+ years of lab management or systems administration experience) and be eligible to obtain a Secret clearance

Qualifications

• Experience with multiple operating systems, including Linux/Unix and MacOS.
• Experience and knowledge of networking and network administration.
• Experience with Virtual Private Networks (VPN).
• Experience with virtual desktops (Citrix, VMware).

Responsibilities

• Apply advanced analytical skills and technical resources at the tactical level and implement infrastructure solutions supporting mission requirements.
• Support the implementation of new technologies and equipment in the lab environment.
• Assess network topology and device configurations, identify security concerns, and provide best-practice recommendations.
• Advise on development of lab SOPs and policies.
• Provide VPN/VDI support to users and assist with troubleshooting.

Skills

Linux/Unix

MacOS

Networking

VPN

Citrix

VMware

Cross-location collab

Education

BS Computer Science/Engineering

HS Diploma + 4+ years experience

Tools

ELK

Splunk

Jamf Pro

DEP

Enterprise Connect

Job description

Lab Manager II

Solutions³ LLC is supporting our prime contractor and their U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. Solutions³ LLC is seeking a Lab Manager II to support this critical mission by performing investigations to characterize the severity of breaches, developing mitigation plans, and assisting with the restoration of services.

Eligibility

• Must be a US Citizen
• Must have an active Secret clearance with the ability to obtain TS/SCI
• Must be able to obtain DHS Suitability prior to starting employment
• 2+ years of directly relevant experience in system administration

Responsibilities Include

• Applying advanced analytical skills and technical resources at the tactical levels and implementing infrastructure solutions supporting command decision making and execution of mission requirements
• Support the implementation of new technologies and equipment in the lab environment
• Assesses network topology and device configurations identifying critical security concerns and providing security best practice recommendations
• Advises and provides insight on development of lab standard operating procedures (SOPs) and policies
• Provide support for Virtual Private Network (VPN) or Virtual Desktop Infrastructure (e.g., Citrix) to users
• Provide support for MacOS and iOS to users
• Provide troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues
• Monitor and respond to users on IT helpdesk channels and phone lines
• Assist in the management of user accounts and resetting credentials
• Performing implementation of granular access control, and monitor systems for acceptable performance and user accessibility, establish back-ups, and monitor systems security
• Troubleshoot and resolve complex storage problems across the enterprise related to storage and replication strategies across local and wide area networks
• Monitor channels for storage-related network and system issues and remediate them as they occur

Required Skills

• Experience with multiple operating systems, to include Linux/Unix & MacOS
• Experience and knowledge of networking and network administration
• Experience with Virtual Private Networks (VPN)
• Experience with virtual desktops (Citrix, VMWare)
• Must be able to work collaboratively across physical locations

Desired Skills

• Experience working with SIEMs to include ELK and Splunk
• Virtualization automation and optimization
• Experience working with Jamf Pro, DEP, and Enterprise Connect implementation
• Experience with writing technical procedures and standard operating procedures

Desired Certifications

• CEH, Sec+, Network+, CCNA

Required Education

• BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or related degree; or HS Diploma and 4+ years lab management or systems administration experience