Lab IT Support_B2

Redolent Infotech Pvt. Ltd.; Cambridge (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Redolent Infotech Pvt. Ltd. is seeking an on-site Lab IT Support professional in Cambridge, MA to support lab instruments and IT systems. The role emphasizes ITIL-based incident, change, knowledge, and problem management within pharma/biotech environments.

The candidate will work directly at the client's site, ensuring data integrity, instrument uptime, and regulatory compliance via 21 CFR Part 11 controls. Prior experience in R&D IT support is preferred.

Qualifications

• Experience in IT departments (R&D IT support) within Pharma or Biotech industries.
• ITIL knowledge covering Incident, Change, Knowledge, and Problem Management.

Responsibilities

• Provide on-site lab IT support at the client site in Cambridge, MA.
• Assist with IT infrastructure, instrument interfaces, and data integrity compliance.

Skills

ITIL knowledge

Lab IT Support

21 CFR Part 11

Manual Testing

Tools

LIMS basics

CDS basics

Job description

Hello,

One of our direct client is urgently looking for Lab IT Support_B2 @ Cambridge,MA

Role: CSL_Lab IT Support_B2

Work Location: Cambridge,MA

Requirements

• The person must come from IT Departments (R&D IT support) from Pharma or/and Biotech industries and should have ITIL knowledge (Incident/Change/Knowledge/Problem Management).
• Activity must be performed on client's site.

Skills

• 21 CFR Part 11
• Manual Testing, Qualification process
• LIMS basics, CDS basics

Key Words (for sourcing)

• IT support AND Lab Instrument
• Pharma or/and Biotech
• LIMS
• ITIL