Lab IT & Instrument Systems Specialist

BioSpace; New Jersey; On-site; USD 78,000 - 103,000; Full time

Benefits offered by this job

401(k) with company match

Paid parental leave

Paid time off

Flexible spending accounts

Health insurance

Job summary

Legend Biotech is seeking a Lab Support Specialist to join the Information Technology team in Somerset, NJ. The role focuses on operating and qualifying laboratory IT capabilities, onboarding instrument systems, and providing ongoing support for computing devices and scientific applications.

The candidate will collaborate with scientists, vendors, and IT colleagues to ensure compliant, secure, and reliable lab IT environments, including GxP procedures and instrument software troubleshooting.

Qualifications

• BS degree in biotechnology, life sciences, or related field.
• Experience in biotech/pharma industry appreciated.
• Knowledge of GxP software administration and configuration.
• Experience with Windows-based operating systems.
• Experience installing and supporting lab IT systems and applications.
• Experience with customer training and support.
• Familiarity with ticketing systems (ServiceNow/Jira).
• Understanding of SDLC and computer systems validation (CSV).
• Proficiency with MS Office applications.

Responsibilities

• Support and manage laboratory computing environment per IT policies.
• Assist onboarding of instrument systems into the lab and vendor integration.
• Configure instruments and qualify systems following GxP where applicable.
• Provide operational support for lab computers and software.
• Troubleshoot instrument software and connectivity with instruments.
• Coordinate with scientists, vendors, and IT for new system implementations.
• Maintain documentation, SOPs, and knowledge base articles.
• Ensure incident tracking and service requests are properly documented.

Skills

GxP software administration

Windows operating systems

ServiceNow

Jira

Lab IT support

SDLC knowledge

CSV validation

Training customers

Documentation

Team collaboration

Education

BS in Biotechnology or Life Sciences

Tools

FlowJo

Zageno

SnapGene

MS Office (Access, Excel, Project, PowerPoint, SharePoint, Teams, Word)

ServiceNow

Jira

Job description

Legend Biotech is seeking a Lab Support Specialist to join the Information Technology team in Somerset, NJ. The role focuses on operating and qualifying laboratory IT capabilities, onboarding instrument systems, and providing ongoing support for computing devices and scientific applications.

The candidate will collaborate with scientists, vendors, and IT colleagues to ensure compliant, secure, and reliable lab IT environments, including GxP procedures and instrument software troubleshooting.