Lab Instrument Services, Sr. Coordinator

CBRE Group, Inc.; Boston (MA); On-site; USD 70,000 - 95,000; Full time

Job summary

CBRE Group, Inc. is seeking a Lab Instrument Services, Sr. Coordinator to support a leading pharmaceutical client in a highly regulated laboratory environment.

You will coordinate repair, maintenance, calibration, and certification of instruments while ensuring operational readiness and compliance. This role works Monday through Friday day shift as a liaison between laboratory teams, vendors, and service providers, driving efficiency, reliability, and quality across essential scientific

Qualifications

• 2-3 years of job-related experience.
• Ability to review and select solutions without supervisory approval.
• Ability to explain detailed and complicated information within the team.
• Advanced knowledge of Microsoft Office products (Word, Excel, Outlook).

Responsibilities

• Review certificates and test reports related to GxP pipette or similar instruments.
• Coordinate services for installation, maintenance, moves, and relocations.
• Serve as first point of contact for third-party contractors with proper inductions and risk assessments.
• Ensure customer requirements are met based on GxP certificates and test records.
• Prepare equipment for daily use and quality control checks.
• Manage purchase orders before non-contract work begins.
• Assist in audit preparation and documentation review.
• Oversee training for review of certificates and test reports.

Skills

Microsoft Office

Problem solving

Organizational skills

Communication skills

Education

High School Diploma or GED

Job description

About the Role:

Join CBRE as a Lab Instrument Services, Sr. Coordinator supporting a leading pharmaceutical client in a dynamic and highly regulated laboratory environment. Working a Monday through Friday day shift, you will serve as a key liaison between laboratory teams, vendors, and service providers to help ensure critical instrumentation remains fully operational and compliant. In this role, you will coordinate and support activities related to the repair, maintenance, calibration, and certification of laboratory instruments, helping drive efficiency and reliability across essential scientific operations.

This is an excellent opportunity for a detail-oriented professional who enjoys working at the intersection of science, operations, and customer service. You'll play a vital role in supporting cutting‑edge research and manufacturing by ensuring laboratory equipment is maintained to the highest standards. At CBRE, you'll have the opportunity to collaborate with talented professionals, contribute to meaningful work in the pharmaceutical industry, and build a rewarding career with a global leader in facilities and workplace services.

What You'll Do:

• Conduct the review of certificates and test reports related to the Good Practice (GxP) pipette or similar instrument certificates.
• Work with staff about services required for installation, maintenance, moves, and relocations.
• Act as the first point of contact for all third-party contractors. Ensure that they have a valid EHS and GMP induction, a thorough risk assessment, and an official method statement and permit before work begins.
• Ensure customer requirements are met based on a review of GxP pipette or similar instrument certificates and test records provided by the third-party service providers.
• Perform daily equipment preparation and setup.
• Prepare quality control standards and perform checks on instruments.
• Replenish solvents used with laboratory equipment, as needed.
• Ensure purchase orders are in place before the start of non-contract work.
• Assist in audit preparation and review documentation for inspection and audit purposes.
• Prepare the mobile-phase solutions used in conjunction with experiments conducted on laboratory equipment.
• Oversee training department personnel for the review of GxP pipette or similar certificates and test reports.
• Follow standardized procedures and practices and receive regular but moderate supervision and guidance.
• Verify that invoices are processed for payment to a third party for pipettes. Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.
• Evaluate and select solutions from established options.
• Impact team through the quality of the services or information provided.
• Follow standardized procedures and practices and receive regular but moderate supervision and guidance.

What You'll Need:

• High School Diploma or GED with 2-3 years of job-related experience.
• An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required.
• Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval.
• Ability to explain detailed and complicated information within the team in a clear and concise manner.
• Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with a robust inquisitive mindset.
• General math skills. Ability to calculate advanced figures such as percentages, discounts, and markups. or complicated information within the team.

Why CBRE?

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward‑thinking professionals who create significant impact! Our collaborative environment is built on our shared values — respect, integrity, service, and excellence — and we value the varied perspectives, backgrounds, and skills of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential!

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Applicant AI Use Disclosure:

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

These updates reflect our commitment to clarity, inclusivity, and a consistent candidate experience across all postings.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.