Lab Instrument Field Service Technician – Car & Tools Included

Mettler-Toledo; Nutley (NJ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Company car with insurance

Tools and equipment provided

Clothing allowance

Medical, dental, and vision coverage

401(k) with company match

Tuition reimbursement

Job summary

Mettler Toledo is seeking a Field Service Technician to install, calibrate, maintain, and repair lab weighing equipment at customer sites with on-site and remote support as needed. You will troubleshoot, document timekeeping, and promote service offerings while ensuring safety and productivity.

The role requires travel and strong customer communication. The candidate should have a high school diploma or GED (or 5 years of relevant experience) and be proficient with PCs, possess a valid driver's

Qualifications

• High school diploma or GED required or 5 years of relevant experience.
• 1–3 years of mechanical/technical experience using hand tools; field service or customer-facing experience preferred.
• Proficient with PCs, smartphones, and Microsoft Office; valid driver’s license required.

Responsibilities

• Install, calibrate, maintain, and repair lab instruments following procedures and customer requirements.
• Troubleshoot independently, elevate complex issues, and maintain accurate service and timekeeping records.
• Communicate professionally with customers and internal teams, promote services, and meet productivity and safety expectations.
• Maintain accurate inventory of parts, tools, and materials to support efficient service delivery.
• Act as a trusted technical resource to customers by providing guidance on proper use, care, and optimization of lab equipment.

Skills

Mechanical aptitude

Customer-facing experience

PC/MS Office proficiency

Education

High school diploma or GED

Tools

Hand tools

Job description

Mettler Toledo is seeking a Field Service Technician to install, calibrate, maintain, and repair lab weighing equipment at customer sites with on-site and remote support as needed. You will troubleshoot, document timekeeping, and promote service offerings while ensuring safety and productivity.

The role requires travel and strong customer communication. The candidate should have a high school diploma or GED (or 5 years of relevant experience) and be proficient with PCs, possess a valid driver's