Lab/Instructional Technician III - Computer Science Lab Technician (Grant Funded)

Community College System of New Hampshire; Manchester (NH); On-site; USD 55,000 - 75,000; Full time

Job summary

Manchester Community College is seeking a Lab/Instructional Technician III for the Computer Science Lab. The role supports faculty with instruction, maintains lab equipment, and manages virtualization and storage systems to ensure a reliable instructional environment.

The position requires an Associate degree in CS and 4 years of CS experience, with the ability to document procedures and provide technical assistance to students and staff.

Qualifications

• Associate degree in Computer Science or related field; required.
• Four (4) years of experience in Computer Science; required.
• Ability to perform mechanical, technical, and administrative duties in a lab setting.
• Ability to troubleshoot laboratory equipment and follow standard procedures.

Responsibilities

• Maintain, configure, troubleshoot, repair, image, and upgrade CS laboratory computers and equipment.
• Troubleshoot classroom networking, connectivity, and related infrastructure.
• Maintain servers, Proxmox virtualization, VMs, VDI, storage, NAS, and backup systems.
• Install, deploy, update, test, and troubleshoot specialized instructional software and virtual environments.
• Support XR/VR, AI/GPU, Digital Engineering, computer vision, 3D imaging, robotics, and related technologies.
• Prepare and maintain laboratories and equipment for instructional use.

Skills

Lab equipment operation

Record keeping

Verbal and written instructions

Team collaboration

Education

Associate degree in Computer Science

Tools

Proxmox virtualization

VDI

Storage NAS

Backup systems

Job description

Lab/Instructional Technician III - Computer Science Lab Technician (Grant Funded)

This is a grant funded position with funding through September 2029.

SCOPE OF WORK:

Performs mechanical, technical, and administrative duties associated with the Computer Science program.. Assists faculty with lab and classroom instruction. This position shall report to the Chairperson of the Computer Science Department.

ACCOUNTABILITIES:

• Maintain, configure, troubleshoot, repair, image, and upgrade Computer Science laboratory computers and equipment.
• Troubleshoot classroom networking, connectivity, and related infrastructure.
• Maintain servers, Proxmox virtualization, VMs, VDI, storage, NAS, and backup systems.
• Install, deploy, update, test, and troubleshoot specialized instructional software and virtual environments.
• Support XR/VR, AI/GPU, Digital Engineering, computer vision, 3D imaging, photogrammetry, robotics, and specialized instructional technologies.
• Prepare, test, reset, and maintain laboratories and specialized equipment for instructional use.
• Provide technical assistance to students and faculty during laboratory and instructional activities.
• Maintain equipment inventories and identify repair, replacement, and upgrade requirements.
• Create and maintain technical documentation, configurations, procedures, and recovery instructions.
• Research, evaluate, test, and develop new technologies and proof-of-concept instructional systems.
• Conduct post-implementation review, testing, refinement, and optimization of deployed technologies.
• Support technology demonstrations, outreach, promotional activities, and partner engagement.
• Complies with all system, college, state and federal rules and regulations.
• Performs other duties as assigned

MINIMUM QUALIFICATIONS:

Education:

Associate’s degree from a recognized college or technical institute with a major study in Computer Science.

Experience:

Four (4) years’ of experience in Computer Science..

RECOMMENDED WORK TRAITS:

Considerable knowledge of the procedures and practices of laboratory technology. Considerable knowledge of the use of laboratory equipment and skill in the application of techniques utilized in conducting analyses using complicated laboratory equipment. Ability to follow standard laboratory methods and procedures. Ability to follow verbal and written instructions. Ability to maintain exact records of tests conducted. Ability to establish and maintain effective working relationships with other employees. Must be willing to maintain appearance appropriate to assigned duties and responsibilities as determined by the college’s appointing authority.

DISCLAIMER STATEMENT:

This class specification is descriptive of general duties and is not intended to list every specific function of this class title.

CCSNH has established employer status within the New England states (Maine, New Hampshire, Vermont, Massachusetts, Connecticut, and Rhode Island). In compliance with CCSNH policies and state regulations, eligibility for employment within CCSNH and its institutions requires residency within a New England state.

Manchester Community College is an Equal Opportunity Employer. Discrimination on the basis of age, sex, color, religion, national origin, disability, genetic information, veteran status, marital status, sexual orientation, political affiliation, or any other non-merit factor is strictly prohibited.