Lab Equipment Field Technician — Remote Territory

Metrohm USA; Chicago (IL); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with generous company match

Paid time off

Company vehicle

Company laptop

Company cell phone

Job summary

Metrohm USA is seeking an entry-level Field Service Technician to provide support to customers in the greater Chicago, Illinois area. This is a remote, territory-based role ideal for someone with strong mechanical aptitude and a passion for customer service. You will perform preventative maintenance and troubleshoot Metrohm laboratory instruments while maintaining service records.

The position offers a quarterly incentive bonus and a comprehensive benefits package including insurance, retirement plans, and company vehicles.

Qualifications

• Strong mechanical aptitude and troubleshooting skills.
• Ability to test, diagnose, and repair technical equipment.
• Excellent organizational and time-management skills.

Responsibilities

• Perform preventative maintenance on Metrohm laboratory instruments.
• Troubleshoot and repair instrumentation issues as needed.
• Provide technical support to customers in person and remotely.

Skills

Mechanical aptitude

Troubleshooting skills

Customer service skills

Communication skills

Organizational skills

Education

Associate's or Bachelor's degree in Chemistry, Engineering, or another STEM-related field

Job description

Metrohm USA is seeking an entry-level Field Service Technician to provide support to customers in the greater Chicago, Illinois area. This is a remote, territory-based role ideal for someone with strong mechanical aptitude and a passion for customer service. You will perform preventative maintenance and troubleshoot Metrohm laboratory instruments while maintaining service records.

The position offers a quarterly incentive bonus and a comprehensive benefits package including insurance, retirement plans, and company vehicles.