Lab Computing Analyst

Creative Solutions Services, LLC; Seattle (WA); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

Weekly pay

Medical insurance

Dental insurance

Vision insurance

Job summary

Creative Solutions Services, LLC is seeking a Lab Computing Analyst to join our laboratory IT service team in Seattle. The role focuses on supporting Windows-based systems, laboratory instrumentation, desktop hardware, software, and related IT infrastructure in a regulated lab environment.

You will implement and maintain customer lab IT environments, handle benchtop computing designs, administer Windows platforms, and ensure security and compliance across systems.

Qualifications

• Bachelor’s Degree with 2+ years of technical experience OR
• Associate’s Degree with 3+ years of technical experience OR
• High School Diploma with 5+ years of technical experience.

Responsibilities

• Provide technical support for Windows-based lab IT environments and instrumentation.
• Administer Windows platforms and ensure reliable lab connectivity.
• Manage equipment onboarding, retirement, relocation, and lifecycle.
• Implement and maintain Windows security controls (permissions, group policies).
• Troubleshoot issues and suggest system enhancements for reliability.

Skills

Customer service

Troubleshooting

Communication

Organization

Fast-paced environment

Education

Bachelor’s Degree with 2+ years experience

Associate’s Degree with 3+ years experience

High School Diploma with 5+ years experience

Tools

Microsoft Office

Networking

Remote computing

Backup technologies

Job description

Lab Computing Analyst

Location: Seattle, WA 98102

Contract Duration: 6 Months — Potential Extension or Full-Time Conversion

Pay Rate: $32.54/hour (W2)

Benefits: Weekly Pay, Medical, Dental, and Vision Insurance

Job Description Summary

We are seeking a highly motivated Lab Computing Analyst to join a dynamic laboratory IT service team supporting customer laboratory environments. The ideal candidate will provide technical support for Windows-based systems, laboratory instrumentation, desktop hardware, software, and related IT infrastructure within a regulated laboratory environment.

Key Responsibilities

• Implement, monitor, maintain, and provide technical support for customer laboratory IT environments, including systems integrated with scientific instrumentation.


• Implement customer-specific benchtop computing designs, configurations, and processes.


• Administer Windows-based platforms and ensure reliable connectivity across laboratory systems.


• Provide support for operating systems, desktop hardware, peripherals, instrument-controlled software, core desktop applications, and computer imaging.


• Manage equipment onboarding, retirement, relocation, and lifecycle activities.


• Implement and maintain Windows security controls, including:
  
  
  
  • User and group permissions
  
  
  • File and folder permissions
  
  
  • Group Policies
  
  
  • Local security policies
  
  
  
  


• Troubleshoot technical issues and identify opportunities for system enhancements, upgrades, and solutions to improve desktop platform performance and reliability.


• Ensure compliance with client corporate policies through periodic reporting and compliance programs.


• Serve as the technical support contact for instrument vendors.


• Troubleshoot and repair instrument-related computers and elevate infrastructure issues to appropriate client teams.


• Provide technical support for new system validations and change management activities.


• Create and maintain accurate physical inventories of laboratory equipment, computers, software, and other client-specified assets.


• Submit weekly engineering reports to the team lead by close of business on the last business day of each week.


• Serve as a client liaison for hardware- and software-related inquiries.


• Participate in client and team meetings as required.


• Provide support across applicable enterprise IT practices as needed.


• Demonstrate appropriate use of office equipment and software following required training.


• Maintain all required training and compliance related to health and safety, information security, environmental requirements, and daily operational procedures.

Critical Skills

• Excellent customer service skills with the ability to listen to, understand, and interpret client requirements.


• Strong troubleshooting and problem-solving skills, including the ability to resolve complex technology issues.


• Excellent verbal and written communication skills.


• Strong organizational skills with the ability to prioritize, track, and complete multiple tasks and projects within established deadlines.


• Ability to work effectively in a fast-paced laboratory and IT environment.

Basic Qualifications

Candidates must meet one of the following:

• Bachelor’s Degree with 2+ years of technical experience; OR


• Associate’s Degree with 3+ years of technical experience; OR


• High School Diploma or equivalent with 5+ years of technical experience.

Preferred Qualifications

• Experience with Microsoft Office, networking, remote computing, and backup technologies.


• Experience supporting scientific or laboratory instrumentation.


• Experience working in a Life Sciences or laboratory environment.


• Experience working in a validated environment.


• Experience working in a GxP, ISO, and FDA-compliant facilities.


• Familiarity with laboratory IT systems and instrument-integrated computing environments.

Working Environment & Physical Requirements

• Must be comfortable working in laboratory and controlled environments and wearing required personal protective equipment (PPE), such as lab coats and safety glasses.


• Ability to work effectively in a fast-paced environment where workload and completion demands may be high.


• Must be able to remain stationary for more than 25% of the workday.


• May occasionally travel between laboratories, corridors, adjoining rooms, and buildings across the onsite facility.


• Regularly operate instruments, tools, objects, and controls that may require bending, squatting, stretching, and reaching.


• Ability to occasionally move or lift up to 25 pounds, with potential for occasional lifting of up to 50 pounds.


• Must have the visual abilities necessary to perform essential job functions, including close-range and distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


• Occasionally operate computers and standard office equipment, including calculators, copiers, and printers.


• May be required to handle hazardous waste in accordance with applicable local, state, and federal regulations, including identifying, handling, generating, accumulating, storing, and labeling hazardous waste.


• May be exposed to laboratory hazards, including extreme temperatures, biological materials, and hazardous chemicals.


• May be required to complete medical clearance, respiratory protection training, and fit testing for respirator use when required by the laboratory environment.

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