Lab Client Services Technician: Glassware & Orders

Pace® Analytical Services; City of Tonawanda (NY); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical, Vision & Dental Insurance

401(k) Matching

Tuition Reimbursement

Job summary

Pace® Analytical Services is seeking a Client Services Technician to support the bottle prep department within our logistics network. You will be trained to manage glassware, process orders in LIMS, and prepare shipments while maintaining accuracy and safety.

The role emphasizes attention to detail, reliability, and the ability to work both independently and as part of a team in a fast-paced lab environment. Training will be provided to build a long-term scientific career.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: No prior experience required; however, experience with Microsoft Outlook is a plus.

Responsibilities

• Glassware Management: Accurately select glassware from inventory based on customer orders and attach appropriate labels.
• Order Processing: Use the Laboratory Information Management System (LIMS) to maintain detailed records of all orders and ensure accuracy in order preparation and packing.
• Packaging and Delivery: Prepare and pack orders efficiently for delivery, ensuring all items are securely packaged.
• Quality Control: Verify the accuracy of orders and ensure they meet the required specifications before dispatch.
• Safety and Cleanliness: Maintain a clean, organized, and safe work environment, adhering to safety regulations and company policies.

Skills

Detail orientation

Glassware handling

Inventory management

Outlook proficiency

Organization & time management

Teamwork & independence

Standing long hours

Education

High school diploma or equivalent

Tools

LIMS

Microsoft Outlook

Job description

Pace® Analytical Services is seeking a Client Services Technician to support the bottle prep department within our logistics network. You will be trained to manage glassware, process orders in LIMS, and prepare shipments while maintaining accuracy and safety.

The role emphasizes attention to detail, reliability, and the ability to work both independently and as part of a team in a fast-paced lab environment. Training will be provided to build a long-term scientific career.