Client Services Technician - Lab & Packaging Specialist (On-Site)

Pacelabs; City of Tonawanda (NY); On-site; USD 51,577,344 - 57,859,200; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Tuition reimbursement

Paid time off

Job summary

Pace is seeking a Client Services Technician to join the bottle prep team in our Tonawanda, NY facility. You will gain full training and grow a career in environmental science while supporting our logistics network.

Responsibilities include managing glassware, processing orders in LIMS, packaging deliveries, and ensuring quality and safety in a fast-paced setting. Prior experience is not required, but good computer skills help.

Qualifications

• High school diploma or equivalent required.
• No prior experience required; Outlook experience is a plus.
• Strong attention to detail and accuracy; ability to handle glassware safely.

Responsibilities

• Glassware Management: select glassware from inventory and label correctly.
• Order Processing: use LIMS to record orders and ensure accuracy.
• Packaging and Delivery: prepare and securely pack orders for shipment.
• Quality Control: verify orders meet specifications before dispatch.
• Safety and Cleanliness: maintain a clean, safe work environment.

Skills

Strong attention to detail

Handle glassware carefully

Inventory management familiarity

Microsoft Outlook proficiency

Organizational and time-management

Independent and team work

Stand for long periods

Education

High school diploma or equivalent

Tools

LIMS

Job description

Pace is seeking a Client Services Technician to join the bottle prep team in our Tonawanda, NY facility. You will gain full training and grow a career in environmental science while supporting our logistics network.

Responsibilities include managing glassware, processing orders in LIMS, packaging deliveries, and ensuring quality and safety in a fast-paced setting. Prior experience is not required, but good computer skills help.