Lab Assistant

SmartRecruiters, Inc.; Jackson (MI); On-site; USD 36,000 - 54,000; Full time

Job summary

Henry Ford Health in Detroit is looking for a Laboratory Assistant to support our lab workflow by handling order entry, specimen pickup, transport, tracking, receipt and processing. You will master our lab equipment and automation systems with provided training, and act as the friendly face of the lab when interacting with patients, staff, and caregivers.

You will use information systems to keep tasks efficient and accurate, with occasional phlebotomy duties at the site as needed.

Qualifications

• High school diploma or equivalent is required.
• Strong computer skills, including Microsoft Office Suite or similar software.
• Ability to follow written and verbal instructions and demonstrate exceptional customer service skills.

Responsibilities

• Handle order entry, specimen pickup, transportation, tracking, receipt, and processing.
• Master laboratory equipment and automation systems with training provided.
• Interact professionally with patients, laboratory staff, and caregivers.
• Leverage information systems to complete tasks accurately and efficiently.
• Occasionally perform phlebotomy services when needed at the site.

Skills

Customer service

Computer skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

**What You Will Do**

• Keep things moving smoothly by handling order entry, specimen pick-up, transportation, tracking, receipt, and processing—you're basically the MVP of our lab's workflow!
• Master our pre and post-analytic laboratory equipment and automation systems (don't worry, we'll train you to be a pro).
• Be the friendly face of our lab by interacting with patients, laboratory staff, and caregivers with professionalism and a genuine smile.
• Leverage our information systems to tackle tasks efficiently and keep accuracy at the top of your game.
• Occasionally jump in with phlebotomy services when needed at your site—expanding your skill set as you go.

Qualifications

Required Qualifications

• High school graduate or equivalent.
• Strong computer skills, including proficiency in Microsoft Office Suite or similar software.
• Ability to follow written and verbal instructions and demonstrate exceptional customer service skills.

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