Lab Office Admin

PROGRESS MEDICAL LABS; Englewood (CO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Training & development

401(k)

Health insurance

Job summary

Progress Medical Labs in Englewood, CO is seeking a dependable Lab Administrator to bridge front-end intake with administrative and lab support. This role owns sample accessioning, payroll, bookkeeping, LIS client support, supply management, and daily back-office tasks in a fast-paced molecular testing environment.

The ideal candidate is highly organized, detail-oriented, and able to move between hands-on lab support and office duties, working on-site with HIPAA-conscious practices and a

Qualifications

• 2+ years of administrative, operations, or laboratory support experience in healthcare.
• Hands-on experience with ADP payroll and QuickBooks.
• Proficiency in Microsoft Office and ability to learn new software quickly.
• HIPAA awareness and confidentiality.

Responsibilities

• Accession incoming specimens into LIS accurately and promptly.
• Process payroll using ADP and maintain time records.
• Manage bookkeeping with QuickBooks and assist month-end close.
• Support LIS portal training and client onboarding.
• Oversee supply and inventory management.
• Provide general admin support and process improvements.

Skills

Attention to detail

Organizational skills

Communication skills

Microsoft Office proficiency

Education

High school diploma or equivalent; associate's or bachelor's degree preferred

Tools

ADP

QuickBooks

Job description

Benefits

• Competitive salary
• Training & development
• 401(k)
• Health insurance

About Progress Medical Labs

Progress Medical Labs is a molecular diagnostics laboratory specializing in PCR-based testing. We are committed to accurate, timely results and exceptional service to the clients and patients we support. As we grow, we are looking for a dependable, detail-oriented Lab Administrator to keep our daily operations running smoothly.

Position Summary

The Lab Administrator is the operational backbone of the laboratory, bridging the front-end intake process with the business and administrative functions that keep the lab running. This role owns sample accessioning, payroll and bookkeeping, client support for our Laboratory Information System (LIS) portal, supply management, and the wide range of day-to-day administrative tasks that arise in a fast-paced molecular testing environment. The ideal candidate is highly organized, comfortable juggling competing priorities, and able to move fluidly between hands‑on lab support and back‑office responsibilities.

Key Responsibilities

Sample Accessioning

• Receive, log, and accession incoming specimens accurately and promptly into the LIS.
• Verify patient and requisition information, flag discrepancies, and resolve missing or incomplete data with submitting clients.
• Ensure proper specimen labeling, handling, and chain‑of‑custody documentation in line with laboratory protocols.
• Maintain turnaround‑time standards by prioritizing accessioning workflows during peak volume.

Payroll (ADP)

• Process payroll accurately and on schedule using ADP.
• Maintain employee time records, track PTO, and reconcile timekeeping discrepancies.
• Coordinate new‑hire and termination payroll setup, and maintain confidential employee records.

Bookkeeping Support (QuickBooks)

• Have experience in working with QuickBooks, including accounts payable and receivable, invoicing, and expense tracking.
• Reconcile accounts and assist with month‑end close and financial reporting.
• Track vendor payments and support budgeting and audit preparation as needed.

Client / LIS Portal Support

• Onboard and train customers on the LIS portal, including order entry, result retrieval, and reporting features.
• Serve as a first point of contact for portal questions and troubleshooting, escalating technical issues as needed.
• Develop and maintain training materials and quick‑reference guides for clients.

Supply & Inventory Management

• Fulfill internal and client supply requests in a timely manner.
• Monitor inventory levels, place orders, and maintain par levels for reagents, consumables, and collection kits.
• Track shipments, verify deliveries against orders, and manage vendor relationships.

General Administration

• Handle daily miscellaneous administrative tasks, including phone and email correspondence, scheduling, filing, and record‑keeping.
• Support compliance and documentation efforts as directed by laboratory leadership.
• Identify and implement process improvements to increase administrative efficiency.
• Provide cross‑functional support to laboratory and operations staff as needed.

Qualifications

Required

• High school diploma or equivalent; associate's or bachelor's degree preferred.
• 2+ years of administrative, operations, or laboratory support experience, ideally in a clinical, diagnostic, or healthcare setting.
• Hands‑on experience with payroll software (ADP) and accounting software (QuickBooks).
• Proficiency with Microsoft Office (Excel, Word, Outlook) and comfort learning new software systems quickly.
• Strong organizational skills and meticulous attention to detail.
• Excellent written and verbal communication skills.
• Ability to handle confidential information with discretion (HIPAA awareness).

Preferred

• Experience in a molecular, PCR, or clinical laboratory environment.
• Familiarity with Laboratory Information Systems (LIS) and specimen accessioning workflows.
• Customer service or client training experience.

Skills & Attributes

• Able to manage multiple priorities and shifting deadlines without losing accuracy.
• Self‑directed problem solver who takes initiative on day‑to‑day issues.
• Collaborative team player comfortable supporting both lab and business functions.
• Adaptable and calm under pressure in a high‑volume environment.

Work Environment & Physical Requirements

• On‑site position in a laboratory setting.
• May involve handling biological specimens in accordance with safety protocols and PPE requirements.
• Occasional lifting of supply shipments (up to 25 lbs).
• Prolonged periods of computer and desk work.

Compensation & Benefits

Compensation commensurate with experience. $45,000 - $60,000