Lab Administrative Specialist — Patient Care Support

ummh; Northbridge (MA); Hybrid; USD 23,000 - 41,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health is hiring for a daytime role in the Phlebotomy/lab support area. The position emphasizes accuracy in registration, test ordering, specimen handling, and telephone support, with a focus on organizational skills and patient interaction.

Required: high school diploma; medical terminology and typing course; 1-2 years of medical secretarial experience preferred. Signing bonus may be available, and final offer will reflect internal equity.

Qualifications

• High school diploma required; medical terminology and typing course recommended.
• 1-2 years medical secretarial experience preferred.

Responsibilities

• Organizational skills: manage files and anticipate workflow.
• Accurately register patients and ensure proper registration.
• Answer departmental calls promptly and route requests.
• Support computer systems and locate information quickly.
• Order tests and manage test dictionaries/panels.
• Receive specimens and ensure proper labeling and handling.

Skills

Medical secretarial

Education

High school diploma

Job description

UMass Memorial Health is hiring for a daytime role in the Phlebotomy/lab support area. The position emphasizes accuracy in registration, test ordering, specimen handling, and telephone support, with a focus on organizational skills and patient interaction.

Required: high school diploma; medical terminology and typing course; 1-2 years of medical secretarial experience preferred. Signing bonus may be available, and final offer will reflect internal equity.