La Mansion | Valet Attendant On-Call

Omni Hotels & Resorts; San Antonio (TX); On-site; USD 26,000 - 36,000; Full time

Job summary

Omni La Mansion del Rio is seeking a friendly Valet Attendant to greet guests, park vehicles, and assist with luggage in a fast-paced hotel setting. You will ensure safe handling of cars, issue tickets, and maintain garage organization while delivering exceptional guest service.

Qualified applicants will be at least 21 years old with a valid TX driver's license and strong communication skills. Prior cash handling experience is a plus, and the role may require following safety protocols and

Qualifications

• Must be 21 years of age.
• Valid TX Driver License is required.
• Excellent communication skills.
• Experience with cash handling is preferred.

Responsibilities

• Greet guests upon arrival and departure in a friendly, professional manner.
• Park and retrieve guest vehicles promptly and safely.
• Inspect guest cars for damage and report issues to supervisor.
• Provide assistance such as luggage and directions as needed.
• Ensure guests receive car tickets for proper billing.
• Follow safety guidelines when operating hotel equipment and driving in ramp areas.
• Maintain garage cleanliness and report spills or hazards to staff.
• Handle cash and credit card transactions as required.
• Perform additional duties to support department operations.

Skills

Customer service

Communication

Cash handling

Driver license

Job description

Omni La Mansion del Rio The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El Mercado, La Villita District, Spanish governor's Palace, San Antonio Convention Center and other well-known landmarks.

Omni La Mansion del Rio The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El Mercado, La Villita District, Spanish governor's Palace, San Antonio Convention Center and other well-known landmarks.

Omni La Mansion del Rio's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni La Mansion del Rio may be your perfect match.

Valet Attendant

Overview

To greet guests in a friendly and professional manner; park and return guests vehicles promptly, courteously, and safely.

Responsibilities

• Greet guests upon arrival/departure in a prompt, courteous, friendly and professional manner; offer a warm welcome to our hotel or bid a fond farewell by thanking them for staying with us.
• Inspect guest cars for visible exterior or interior damage; notify supervisor immediately.
• Park or retrieve guest cars in a prompt manner adhering to safety standards (driving slowly, blowing horn when approaching ramps, no cell phone usage, no usage of car audio).
• Ensure all guests receive car tickets to identify their vehicle and for correct billing.
• Offer assistance including luggage or providing directions such as to hotel lobby. Communicate to Guest Services specific guests needs.
• Follow procedures when utilizing hotel equipment (man lift, etc.).
• Always follow Safe and Clean guidelines such as wearing face masks and social distancing measures.
• Monitor garage area for safety conditions such as water spills, oil slicks, suspicious activity etc. Contact the Loss Prevention department if necessary.
• Report any accidents involving guests’ vehicles immediately to supervisor, Director of Rooms and Loss Prevention. Ensure guest is notified of damage prior to their departure.
• Maintain cleanliness of garage area such as keeping area clear of litter and notifying housekeeping of overflowing trashcans.
• Complete parking garage forms.
• Perform cash handling and credit card procedures when necessary.
• Perform any other duties related to the successful operations of the department as requested by management.
• Greet all guests is a courteous, friendly and professional manner.

Qualifications

• Must be 21 years of age
• Must have no more than 1 motor vehicle violation in the last recent 2 years
• Must have a valid TX Driver License
• Must be able to work well under pressure, in a fast-paced environment.
• Must have excellent communication skills.

Prior Cash Handling Experience Preferred

• Excellent driving record.
• Ability to drive vehicles with automatic and with manual transmission.
• Strong customer service skills.
• Ability to understand and speak basic English in order to communicate with guests and co-workers.

Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following Link. EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.