La Mansion | Valet Attendant Overnight PT

Omni Hotels & Resorts; San Antonio (TX); On-site; USD 25,000 - 34,000; Full time

Job summary

Omni La Mansion del Rio is seeking a friendly Valet Attendant to greet guests, park and retrieve vehicles safely, and provide courteous assistance along the historic Riverwalk in downtown San Antonio. The role focuses on professional service, safety, and a welcoming guest experience.

You will inspect vehicles for damage, issue tickets, assist with luggage, follow safety protocols, and maintain a clean garage while delivering prompt service and a warm welcome to all guests.

Qualifications

• Must be 21 years of age.
• Must have a valid TX Driver License.
• Must have no more than 1 motor vehicle violation in the last recent 2 years.
• Must be able to work well under pressure, in a fast-paced environment.
• Must have excellent communication skills.
• Prior cash handling experience preferred.
• Excellent driving record.
• Ability to drive vehicles with automatic and with manual transmission.
• Strong customer service skills.
• Ability to understand and speak basic English in order to communicate with guests and co-workers.

Responsibilities

• Greet guests upon arrival/departure in a prompt, courteous, friendly and professional manner; offer a warm welcome to our hotel or bid a fond farewell by thanking them for staying with us.
• Inspect guest cars for visible exterior or interior damage; notify supervisor immediately.
• Park or retrieve guest cars in a prompt manner adhering to safety standards (driving slowly, blowing horn when approaching ramps, no cell phone usage, no usage of car audio).
• Ensure all guests receive car tickets to identify their vehicle and for correct billing.
• Offer assistance including luggage or providing directions such as to hotel lobby. Communicate to Guest Services specific guests needs.
• Follow procedures when utilizing hotel equipment (man lift, etc.)
• Always follow Safe and Clean guidelines such as wearing face masks and social distancing measures.
• Monitor garage area for safety conditions such as water spills, oil slicks, suspicious activity etc. Contact the Loss Prevention department if necessary.
• Report any accidents involving guests' vehicles immediately to supervisor, Director of Rooms and Loss Prevention. Ensure guest is notified of damage prior to their departure.
• Maintain cleanliness of garage area such as keeping area clear of litter and notifying housekeeping of overflowing trashcans.
• Complete parking garage forms.
• Perform cash handling and credit card procedures when necessary.
• Perform any other duties related to the successful operations of the department as requested by management.
• Greet all guests is a courteous, friendly and professional manner.

Skills

Customer service

Communication skills

Cash handling

Driving (auto & manual)

English proficiency

Driving record

Job description

Omni La Mansion del Rio

The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El Mercado, La Villita District, Spanish governor's Palace, San Antonio Convention Center and other well-known landmarks.

Omni La Mansion del Rio's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni La Mansion del Rio may be your perfect match.

Valet Attendant

Overview:

To greet guests in a friendly and professional manner; park and return guests vehicles promptly, courteously, and safely.

Responsibilities:

• Greet guests upon arrival/departure in a prompt, courteous, friendly and professional manner; offer a warm welcome to our hotel or bid a fond farewell by thanking them for staying with us.
• Inspect guest cars for visible exterior or interior damage; notify supervisor immediately.
• Park or retrieve guest cars in a prompt manner adhering to safety standards (driving slowly, blowing horn when approaching ramps, no cell phone usage, no usage of car audio).
• Ensure all guests receive car tickets to identify their vehicle and for correct billing.
• Offer assistance including luggage or providing directions such as to hotel lobby. Communicate to Guest Services specific guests needs.
• Follow procedures when utilizing hotel equipment (man lift, etc.)
• Always follow Safe and Clean guidelines such as wearing face masks and social distancing measures.
• Monitor garage area for safety conditions such as water spills, oil slicks, suspicious activity etc. Contact the Loss Prevention department if necessary.
• Report any accidents involving guests' vehicles immediately to supervisor, Director of Rooms and Loss Prevention. Ensure guest is notified of damage prior to their departure.
• Maintain cleanliness of garage area such as keeping area clear of litter and notifying housekeeping of overflowing trashcans.
• Complete parking garage forms.
• Perform cash handling and credit card procedures when necessary.
• Perform any other duties related to the successful operations of the department as requested by management.
• Greet all guests is a courteous, friendly and professional manner.

Qualifications:

• Must be 21 years of age
• Must have no more than 1 motor vehicle violation in the last recent 2 years
• Must have a valid TX Driver License
• Must be able to work well under pressure, in a fast-paced environment.
• Must have excellent communication skills.
• Prior cash handling experience preferred.
• Excellent driving record.
• Ability to drive vehicles with automatic and with manual transmission.
• Strong customer service skills.
• Ability to understand and speak basic English in order to communicate with guests and co-workers.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.