Valet Attendant PM

Omni Hotels & Resorts; Dallas (TX); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Complimentary parking

Room and dining discounts

On-site cafeteria

Job summary

Omni Hotels & Resorts seeks a courteous Parking Attendant at Omni Dallas Hotel to greet guests and manage valet parking with a focus on safety and guest satisfaction.

You will assist guests with luggage, issue tickets, and ensure accurate billing while maintaining a clean, secure garage environment. The role requires standing for long periods, lifting up to 50 lbs, and working a flexible schedule, including nights and weekends.

Qualifications

• Must be 21 years of age.
• Valid TX Driver's License with good driving record.
• Excellent communication and customer service skills.
• Prior cash handling experience preferred.
• Ability to stand for long periods and lift up to 50 lbs.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Greet guests in a friendly, professional manner at arrival and departure.
• Park and retrieve guests' vehicles safely and efficiently.
• Inspect vehicles for damage and report issues to supervisor.
• Provide assistance with luggage and directions as needed.

Skills

Customer service

Communication

Cash handling

Driving

Job description

Omni Dallas Hotel

Recently named one of the Top 5 City Hotels in Texas by Travel + Leisure's 2025 World's Best Awards, Omni Dallas Hotel is part of the #1 ranked hotel brand for Guest Satisfaction by J.D. Power. Located in the heart of downtown Dallas, our 1,001 rooms and suites set the stage for a vibrant destination featuring the Mokara Spa and Restaurants on Lamar, with eight distinctive dining experiences that celebrate the best of Texas hospitality.

Our associates are guided by The Power of One, a philosophy that empowers every team member to take ownership of the guest experience and create lasting memories. Our culture values respect, gratitude, and growth, supported by training, mentorship, and meaningful recognition. Associates enjoy complimentary parking, room and dining discounts, and access to an on-site cafeteria, making Omni Dallas one of the most rewarding places to work in the city! If you're a motivated, service-minded professional seeking a meaningful career in hospitality, Omni Dallas Hotel may be your perfect match.

Overview

To greet guests in a friendly and professional manner; park and return guests' vehicles promptly, courteously, and safely.

Responsibilities

• Greet guests upon arrival/departure in a prompt, courteous, friendly, and professional manner; offer a warm welcome to our hotel or bid a fond farewell by thanking them for staying with us.
• Inspect guest cars for visible exterior or interior damage; notify supervisor immediately.
• Park or retrieve guest cars promptly, adhering to safety standards (driving slowly, blowing horn when approaching ramps, no cell phone usage, no usage of car audio).
• Ensure all guests receive car tickets to identify their vehicle and for correct billing.
• Offer assistance, including luggage or providing directions such as to the hotel lobby. Communicate specific guests' needs to Guest Services.
• Follow procedures when utilizing hotel equipment (man lift, etc.)
• Always follow Safe and Clean guidelines such as wearing face masks and social distancing measures.
• Monitor garage area for safety conditions such as water spills, oil slicks, suspicious activity, etc. Contact the Loss Prevention department if necessary.
• Report any accidents involving guests’ vehicles immediately to the supervisor, Director of Rooms, and Loss Prevention. Ensure the guest is notified of damage prior to their departure.
• Maintain cleanliness of the garage area, such as keeping the area clear of litter and notifying housekeeping of overflowing trash cans.
• Complete parking garage forms.
• Perform cash handling and credit card procedures when necessary.
• Perform any other duties related to the successful operations of the department as requested by management.
• Greet all guests in a courteous, friendly, and professional manner.

Qualifications

• For insurance purposes, applicants must be 21 years of age
• Must have no more than 1 motor vehicle violation in the last 2 years
• Must have a valid TX Driver's License
• Must be able to work well under pressure, in a fast-paced environment.
• Must have excellent communication skills.
• Prior cash handling experience preferred.
• Excellent driving record.
• Ability to drive vehicles with automatic and manual transmissions.
• Strong customer service skills.
• Ability to stand for up to 8 hours, walk, and run in a fast-paced environment.
• Capable of lifting up to 50 lbs.
• Willingness to undergo a drug screening and MVR background check.
• Willingness to work outdoors in all weather conditions, including rain, snow, wind, and extreme heat.
• Flexible availability to work a varied schedule, evenings, weekends, and holidays.

Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following Link

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.