L3 Senior AV Travel Technician

DUNEDIN MS LLC; Atlanta (GA); On-site; USD 70,000 - 95,000; Full time

Job summary

A leading company in AV solutions seeks an L3 Senior AV Technician to join their global team. This role offers the opportunity to work across various client sites, overseeing installations and integrations of video conferencing technology. Candidates should possess a minimum of 7 years of relevant experience and supervisory skills. The position requires flexibility for travel and ongoing training in the latest AV technologies.

Qualifications

• 7+ years in a similar AV/VC position.
• Supervisory/Team Lead experience required.
• Technical knowledge of AV equipment installation.

Responsibilities

• Install and configure video conferencing and AV equipment.
• Supervise L1 and L2 technicians.
• Conduct training and client support for AV systems.

Skills

Technical knowledge

Excellent communication

Problem solving

Team leadership

Organizational skills

Education

At least 7 years of experience

CTS Qualified (preferred)

Tools

Cisco

Crestron

Polycom

Zoom

Job description

JOB DESCRIPTION

Summary/Objective:

The L3 Senior AV Technician will be an integral part our global field technician team, offering freedom and flexibility as well as a different working environment most days. Working across a number of different client sites you will use your engineering skills and technical knowledge to install and integrate video-conference and AV equipment, as well as completing preventative maintenance checks, diagnosis and repair.

Essential Functions:

· Installation and configuration of a wide range of video conferencing (VC) and integrated audio and video equipment including Cisco, Zoom, Polycom, Digital signage, IPTV, SMART Board, projection, audio, room controllers and monitoring systems, Crestron, AMX, Extron, Kramer, ClearOne, Biamp

· Technical skills and understanding of VC solutions and IT network infrastructures

· Participate in full installation process encompassing everything from the soldering of cables / connectors to the integration of a full Crestron / AMX presentation boardroom with video conference kit. Ability to work on own or as part of an installation team

· Ability to complete all cabling installations requirements (soldering, crimp, cable pulls, terminations, etc.)

· Knowledge of video wall and controller options

· Understanding of rack building and wiring

· Code upload, configuration, fault finding and onsite diagnostics and technical checks

· Ability to follow cable schedules, risk and method statements and understand cabling diagrams

· Provide training and client support to users in the operation of VC and AV systems

· Conducting audits, writing reports, and completing delivery site surveys

· Working with and potential management of teams and schedules

· Engineering health and safety training (including risk assessments) and knowledge

Competencies:

· Mature personality with the ability to work both on own initiative and in a team environment, often under pressure and to strict deadlines

· Excellent communication and organizational skills with the ability to priorities an often-conflicting workload

· Innovative, with the ability to implement problem solving initiatives

· Flexibility regarding working hours and willing to travel extensively

· High level of professionalism and customer awareness

· This role offers the opportunity to participate in on-going training and development to keep you up to date with the latest technologies in the Video Conferencing and AV market

Supervisory Responsibility: Supervision of L1 and L2 Technicians and Team Lead responsibilities, including sign off.

Work Environment: Varies depending on client site.

Physical Demands: Physically fit, lifting required.

Position Type/Expected Hours of Work: Project-based, 40 hours per week.

Travel: Flexibility and the ability to travel is an essential part of this role.

Required Education and Experience:

· Have a minimum of 7 years’ experience in a similar position

· Technical knowledge and proven install experience of VC and AV solutions including (but not restricted to) Cisco, AMX, Creston, Microsoft, Zoom, Polycom

· Supervisory / Team Lead experience

Preferred Education and Experience:

Brand experience and qualifications in the following is desirable but not essential: digital media signage applications (Cisco, Samsung, Tripleplay, Signage Live, Appspace), Codian MCU, CTM, ClearOne, Extron, Lifesize, CTS Infocomm Qualified (CTS-I and CTS-D), AMX Qualified (CTS-I and CTS-D), Tandberg and Biamp qualified.

Additional Eligibility Qualifications:

· Full clean driving license

· US Passport/Work Authorization/Clean Background Check/E-verify