Audio Visual Field Engineer

Pixel Technologies; Lexington (KY); Hybrid; USD 60,000 - 80,000; Full time

Job summary

A technology integration company is seeking an AV Field Engineer to diagnose and repair audiovisual and IT systems. The role involves leading projects, working with various types of equipment, and requires extensive travel. Candidates should have at least 6 years of experience in audio-visual integration. Strong communication and critical thinking skills are essential, along with proficiency in related software and tools.

Qualifications

• 6+ years of experience in collaboration or Audio-Visual Integration.
• Must be eligible to rent a car and possess a valid driver's license.

Responsibilities

• Lead small to large-scale AV projects including new construction.
• Perform installation, adjustment, and operation of audiovisual equipment.
• Analyse and interpret system drawings.

Skills

Critical Thinking

Detail Oriented

Team Player

Communication Skills

Problem Solving

Education

High School Diploma or equivalent

Tools

QSC

Crestron

Biamp

Shure

Cisco

Poly

Microsoft Office

Job description

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Travel: 80-100% Travel Ability regionally MUST be located near an International Airport

The AV Field Engineer is responsible for diagnosing and repairing various types of audiovisual, videoconferencing, and IT-related systems. This position requires thinking independently and working within the specified guidelines with minimal supervision.

ROLES AND RESPONSIBILITIES:

• Ability to lead small to large-scale AV projects including new construction.
• Assumes the responsibility of leading a team of technicians on large-scale AV buildouts.
• Ability to work efficiently in a fast-paced environment.
• Reporting accurately daily to the assigned project manager
• Analyze and interpret system drawings.
• Perform installation, adjustment, and operation of audiovisual equipment such as cameras, speakers, displays, projectors, and microphones.
• Cable management above ceilings, under tables, and within racks
• Pull and terminate various types of cabling connections (CAT6, Crestron DM, Cresnet, RS232, Speaker wire, mic wire, XLR connectors, phoenix connectors, soldering, etc.)
• Ability to solder.
• Registration and setting changes of VTC codec endpoints (Cisco, Poly)
• Proficient with QSC, Crestron, Extron, Biamp, Shure, Cisco, and Poly hardware components
• Knowledge of networking fundamentals such as TCP/IP, addressing, firewalls, routers, VLANs, and VPN
• Perform hardware upgrades to all AV components.
• Proficient with Crestron Toolbox, Biamp Tesira, Q-SYS, and Shure software
• Adjust and fine-tune digital signal processors (DSP) including QSC and Biamp
• Verify that installations are correct and recommend corrective action if necessary.
• Ability to work with a remote system programmer to load and diagnose problems and interfaces.
• Commission complex systems, troubleshoot issues, and optimize systems for final testing and turnover to clients.
• Comfortable and able to communicate with C-Level executives.
• Ability to perform knowledge transfer and educate customers on installed equipment and receive a final sign-off from the customer showing job completion.
• Compile and submit all project-related deliverables including redlining CAD documents.

SUCCESS FACTORS:

• Heavy Travel is involved in this role.
• A high level of customer centricity
• Strong team player with the ability to adapt to diverse team members.
• Ability to perform in a fast-paced/high-volume environment.
• Excellent verbal and written communication skills
• Exceptional Critical Thinking skills
• Detail Oriented- a high level of attention to detail is required.
• A high level of time management, accountability, and prioritization skills
• Self-motivated, goal-oriented, and driven to accomplish department goals.
• Ability to be organized, problem-solve, and be solution-oriented.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

WORK ENVIRONMENT / EDUCATION EXPERIENCE:

• May be exposed to uncomfortable or distracting sounds or noise levels on sites of projects being managed or coordinated.
• When working on-site, will be required to wear common protective safety equipment, such as safety glasses, gloves, hearing protection, and a hard hat.
• 6+ years' experience in collaboration or Audio-Visual Integration
• High School Diploma or equivalent experience preferred.
• Must be eligible to rent a car, including meeting age requirements and possessing a valid driver's license.

Pixel Technologies is an equal-opportunity employer. All candidates agree to complete a selection assessment and pre-employment drug screen.