L3 AVT Tech

TempWorks Software Incorporated; Santa Clara (CA); On-site; USD 30,307; Full time

Job summary

A well-known technology service provider is seeking an L3 AVT Tech in Santa Clara, CA. This role requires expertise in audio/visual troubleshooting and client interaction. The successful candidate must have at least 3 years of experience and strong skills in live sound signal flow. The job involves troubleshooting AV systems and maintaining equipment in a corporate environment. This position offers a pay rate of $22.00 per hour with a contract-to-hire duration expected from February to April 2026.

Qualifications

• 3+ years of audio/visual experience preferred.
• Strong understanding of live sound signal flow.

Responsibilities

• Quickly troubleshoot AV systems with minimal reliance on BKMs.
• Engage external vendors for RMA replacements and out-of-scope maintenance.
• Use creative problem-solving to restore functionality in hard-down conference rooms.
• Build and maintain IPL GC3 files (adding/removing drivers).
• Update Extron and AMX firmware as part of preventative maintenance.
• Demonstrate in-depth knowledge of monitors, projectors, and video conferencing system functionality.
• Manage and complete quarterly preventative maintenance projects.
• Create and resolve break/fix tickets by monitoring client ticketing systems.
• Respond to customer meeting support requests.
• Escalate major break/fix issues and workarounds to the VC Lead Technician.
• Manage site inventory and spares using the designated database.
• Serve as point of contact for Level 2 technicians.
• Partner with VC Lead for project deployments, floor renovations, and escalations.

Skills

Audio/Visual troubleshooting

Creative problem-solving

Client interaction

Job description

Job Details

Job ID: CMPCJP00060832

Customer: CompuCom

Position: L3 AVT Tech

Location: Santa Clara CA 95054

Pay Rate: $22.00

Hours: M-F 8-5

Duration: 02/09/2026 to 04/09/2026 - CONTRACT-TO-HIRE

You will work in a corporate environment onsite with one of our largest and most well-known customers. This role supports the Video Collaboration group by providing high-level Audio/Visual (AV) troubleshooting, maintenance, and customer support.

Responsibilities

• Quickly troubleshoot AV systems with minimal reliance on BKMs
• Engage external vendors for RMA replacements and out-of-scope maintenance
• Use creative problem‑solving to restore functionality in hard-down conference rooms
• Build and maintain IPL GC3 files (adding/removing drivers)
• Update Extron and AMX firmware as part of preventative maintenance
• Demonstrate in-depth knowledge of monitors, projectors, and video conferencing system functionality
• Manage and complete quarterly preventative maintenance projects
• Create and resolve break/fix tickets by monitoring client ticketing systems
• Respond to customer meeting support requests
• Escalate major break/fix issues and workarounds to the VC Lead Technician
• Manage site inventory and spares using the designated database
• Serve as point of contact for Level 2 technicians
• Partner with VC Lead for project deployments, floor renovations, and escalations

You will regularly interact with clients in person, via phone, email, and IM. This dynamic role involves cross‑training to backfill peer team members and participating in ongoing hands‑on training to expand your technical capabilities.

Requirements

• 3+ years of audio/visual experience preferred
• Strong understanding of live sound signal flow

Contact

Pay Rate - $22.00

Please send resume to [e-mail] OR [e-mail] OR [e-mail]