L2 System Administrator in Washington, DC

Virtual Service Operations

Washington (District of Columbia)

On-site

USD 90,000 - 120,000

Full time

4 days ago

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Job summary

Virtual Service Operations is seeking a System Administrator to provide L2 support, manage Windows and Linux environments, and maintain enterprise infrastructure. The role emphasizes strong communication, security compliance, and documentation while supporting both on-site and remote tasks as needed.

The position requires on-site presence at least three times a week, with occasional remote support, and will involve server hardware, network troubleshooting, and desktop support duties for

Qualifications

2+ years of experience in system administration or L2 technical support.
Hands-on experience with Windows Server environments and Active Directory.
Working knowledge of Linux system administration and command-line operations.
Experience with virtualization technologies (VMware, Hyper-V).
Understanding in network troubleshooting and TCP/IP fundamentals.
Experience with IT ticketing systems and ITSM processes.
Knowledge of enterprise backup and recovery procedures.
Understanding of change management and incident management frameworks.
Strong documentation and technical communication skills.
Citizenship status per government contract.

Responsibilities

Systems Administration: manage Windows Server (AD), Linux systems, server hardware, and network troubleshooting.
Virtualization platform support and backups; patch management and security monitoring.
ITSM ticket resolution and escalation; performance monitoring and optimization.

Skills

Windows Server administration

Active Directory management

Linux administration

Network troubleshooting

Virtualization

ITSM processes

Backup and recovery

Documentation & communication

Change/incident management

Tools

VMware vSphere

Hyper-V

SCCM

WDS

ITSM tooling

Job description

Description

Are you looking to advance your IT career in systems administration and infrastructure support? Let's chat and see if we are a good match!

Opportunity

Virtual Service Operations is searching for a System Administrator to join our team and provide comprehensive L2 technical support for one of our premier clients. As a System Administrator, you will play a critical role in maintaining enterprise infrastructure, supporting both Windows and Linux environments, and ensuring optimal system performance across the organization. You will manage server infrastructure, troubleshoot complex technical issues, and provide advanced desktop support while maintaining security protocols and system documentation.

This role requires on-site presence at least three times a week and as needed to support end-users and infrastructure, with additional remote support responsibilities. A successful System Engineer delivers exceptional technical expertise with professionalism and strong communication skills. A successful System Engineer delivers exceptional technical expertise with professionalism and strong communication skills.

In this role you will be part of our growing relationship with one of our newest clients and have responsibilities in Systems Administration and Desktop Support including:

Systems Administration

Windows Server administration (2016/2019/2022) including Active Directory management
Linux system administration (RHEL, Ubuntu, CentOS) including shell scripting and system maintenance
Server hardware troubleshooting and maintenance
Network troubleshooting (TCP/IP, DNS, DHCP, VLAN configuration)
Virtualization platform support (VMware vSphere, Hyper‑V)
Backup and recovery operations using enterprise backup solutions
Patch management and security compliance monitoring
Performance monitoring and system optimization
IT Service Management (ITSM) ticket resolution and escalation procedures

Desktop and Infrastructure Support

Advanced workstation software break‑fix support for Windows and Linux clients
IMAC operations (Install, Move, Add, Change) for enterprise environments
System imaging and deployment using automated tools (SCCM, WDS, or similar)
Asset lifecycle management and inventory control
Enterprise printer and peripheral support including network printer management
Client Center (Tech Bar) technical support
Hardware diagnostics and replacement procedures
Network connectivity troubleshooting and cable management

Qualifications

Required

2+ years of experience in system administration or L2 technical support
Hands‑on experience with Windows Server environments and Active Directory
Working knowledge of Linux system administration and command‑line operations
Experience with virtualization technologies (VMware, Hyper‑V)
Understanding in network troubleshooting and TCP/IP fundamentals
Experience with IT ticketing systems and ITSM processes
Knowledge of enterprise backup and recovery procedures
Understanding of change management and incident management frameworks
Strong documentation and technical communication skills
Please note that pursuant to a government contract, this specific position requires U.S. citizenship status

Preferred Qualifications

CompTIA A+, Network+, or Security+ certification
Microsoft certifications (MCSA, MCSE, or Azure fundamentals)
Linux certifications (CompTIA Linux+, RHCSA)
Experience with Python, PowerShell and Bash scripting
Familiarity with cloud platforms (AWS, Azure, or hybrid environments)
ITIL Foundation certification
Experience with monitoring tools
Knowledge of configuration management tools (Ansible, Puppet, Chef)
Expertise in enterprise inventory control systems
RingCentral CX/EX administration experience

Requirements

Must be within driving distance of Washington, DC and willing to work onsite a minimum of three days a week and when needed
Please note that pursuant to a government contract, this specific position requires U.S. citizenship status
Must be able to lift up to 50 lbs for server and equipment handling
Must be able to stand or walk for extended periods in data center environments
Must be able to work in server rooms and confined spaces including under‑floor cable management
Ability to work occasional evenings or weekends for maintenance windows
Valid driver's license and reliable transportation

What is Important to Us

You are an excellent communicator in writing and speaking.
You have the ability to work independently but also value teamwork.
Your problem‑solving skills are excellent.
You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
You seek a community of virtue‑centered co‑workers and clients.

What we offer you

As part of the VSO company, you will be part of a virtue‑centered team who value their work and teammates.

We provide ongoing learning and development opportunities to foster continuous growth.

More About VSO

VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees.