L2 / L3 Production Support (JC)

The Matlen Silver Group, Inc.; Jersey City (NJ); Hybrid; USD 83,000 - 94,000; Full time

Job summary

The Matlen Silver Group, Inc. in Jersey City is seeking an experienced L2/L3 Production Support Engineer for front-office trading applications. Hybrid work arrangement: Jersey City, NJ / NYC, NY with 3 days onsite.

Responsibilities include production support, incident resolution, and performance tuning. Proficiency with UNIX/Linux, SQL, Shell scripting, and Oracle/Sybase is required, plus familiarity with Splunk and Dynatrace.

Qualifications

• Experience in front-office trading and financial services.
• Strong UNIX/Linux, Shell scripting, and SQL skills.
• Experience with Oracle or Sybase databases.
• Familiarity with Splunk and Dynatrace.
• Strong troubleshooting and incident management.
• Willingness to provide weekend support every 3–4 weeks.

Responsibilities

• Provide production and application support for trading systems.
• Troubleshoot and resolve incidents and performance issues.
• Monitor applications using Splunk and Dynatrace.
• Write and execute Shell scripts and complex SQL queries.
• Work with UNIX/Linux and Windows servers, Oracle, and Sybase databases.
• Collaborate directly with traders and technical teams to resolve issues.

Skills

UNIX/Linux

Shell scripting

SQL

Front Office Trading

Troubleshooting

Weekend support

Tools

Oracle

Sybase

Splunk

Dynatrace

Job description

L2 / L3 Production Support (JC) (BH-111287)

Location Jersey City, United States Sector IT

***Due to client requirements this role is only open to USC or GC candidates***

L2/L3 Production Support Engineer – Front Office Trading

Location: Jersey City, NJ / New York, NY (Hybrid – 3 days onsite)

Duration: 12+ Months

Employment Type: W2 Contract; Not available C2C or 1099.

Rate: $60-68/hour W2

**we are looking for experience with trade. Please have it in your resume if you have the experience. This is a requirement,.

Job Description:

We are seeking an experienced L2/L3 Production Support Engineer to support front-office trading applications within a financial services environment.

Key Responsibilities:

• Provide production and application support for trading systems.
• Troubleshoot and resolve application incidents and performance issues.
• Monitor applications using Splunk and Dynatrace.
• Write and execute Shell scripts and complex SQL queries.
• Work with UNIX/Linux and Windows servers, Oracle, and Sybase databases.
• Collaborate directly with traders and technical teams to resolve issues.

Required Skills:

• Experience in front-office trading and financial services.
• Strong UNIX/Linux, Shell scripting, and SQL skills.
• Experience with Oracle or Sybase databases.
• Familiarity with Splunk and Dynatrace.
• Strong troubleshooting and incident management skills.
• Flexibility to provide weekend support every 3–4 weeks.

Nice to Have: Python scripting and FX, Fixed Income, or Equities experience.

About Matlen Silver

Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.

Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: [e-mail] // 908-393-8600

At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:

• Health, vision, and dental insurance (single and family coverage)
• 401(k) plan (employee contributions only)