L2 IT Support Technician

F2Onsite; Puerto Rico; On-site; USD 40,000 - 70,000; Full time

Job summary

An innovative company is looking for an L2 Onsite IT Support Technician to provide top-notch support for Windows 10/11 operating systems and Microsoft applications. This role involves maintaining desktop and laptop hardware, as well as server support, ensuring seamless operations across multiple facilities in Puerto Rico. The ideal candidate will have exceptional troubleshooting skills and a passion for delivering excellent end-user support. Join a dynamic team where your contributions will significantly enhance IT services and user satisfaction across the organization.

Qualifications

• Strong experience supporting Windows 10/11 OS and MS applications.
• Excellent end-user support and troubleshooting skills required.

Responsibilities

• Provide L2 IT support for desktop/laptop and server hardware.
• Occasionally support other company locations in PR as needed.

Skills

Windows 10/11 Support

MS Applications Support

Troubleshooting Skills

End-User Support

Job description

Job Description

THIS IS CORP TO CORP ONLY, NOT W2. A US BANK ACCOUNT IS REQUIRED.

Position: L2 Onsite IT Support Technician

Primary Work Address: San Juan, with coverage required for 6-8 other facilities in PR.

Work Hours: 40 hours per week

Duration: 12 months +

Description:

• We are seeking an L2 IT Support Technician with strong experience supporting Windows 10/11 OS and MS applications. MS certifications are preferred.
• Support includes desktop/laptop and server hardware.
• The technician will occasionally support other company locations in PR as needed.
• Excellent end-user support and troubleshooting skills are required.