L2 IT Support Technician

F2Onsite; San Juan (PR); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company is looking for an experienced L2 IT Support Technician in San Juan, Puerto Rico. The role involves providing support for Windows operating systems and MS applications, along with hardware support for desktops and servers. The technician will also assist end-users and may cover additional facilities as needed. This is a contract position offering 40 hours per week for a duration of 12 months or more.

Qualifications

• Proficient in supporting Windows 10/11 OS and MS applications.
• Experience in desktop/laptop and server hardware support.

Responsibilities

• Provide IT support for Windows 10/11 and MS applications.
• Support desktop/laptop and server hardware.
• Troubleshoot and assist end-users.

Skills

Troubleshooting

End-User Support

Education

MS Certifications

Job description

Job Title

L2 IT Support Technician at F2Onsite

Job Details

• Location: San Juan, with coverage for 6-8 other facilities in PR as needed
• Hours: 40 hours per week
• Duration: 12 months+

Description

We are seeking an experienced L2 IT Support Technician proficient in supporting Windows 10/11 OS and MS applications. MS certifications are preferred. The role involves desktop/laptop and server hardware support, along with good end-user support and troubleshooting skills. The technician will occasionally support other company locations in PR.

Additional Information

• Seniority level: Associate
• Employment type: Contract
• Job function: Information Technology