L&D Technology & Leadership Development Lead

West Bend Insurance Company; West Bend (WI); Hybrid; USD 97,000 - 121,000; Full time

Benefits offered by this job

Medical & Prescription Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Short and Long Term Disability

Flexible Spending Accounts

Life and Accidental Death & Disability

Accident and Critical Illness Injury?

Employee Assistance Program

401(k) Plan with Company Match

Pet Insurance

Paid Time Off

Job summary

West Bend Insurance Company seeks a Learning & Development Advisor to lead enterprise learning, focusing on leadership programs, LMS management, and digital delivery. You will partner with external facilitators and internal stakeholders to design, deliver, and measure learning programs that strengthen associate capability.

Hybrid role based near West Bend, WI, with a 50-mile collaboration radius. The position emphasizes leveraging AI and analytics to personalize learning and drive continuous

Qualifications

• 6 years of relevant experience in Learning and Development with expertise in learning design, learning platforms, and digital delivery.
• Demonstrated experience leading or optimizing an LMS or digital learning platform.
• Expert learning design capability, including experience designing onboarding or structured enterprise learning journeys.
• Proficiency with eLearning authoring tools (e.g., Articulate Rise/Storyline, Camtasia, Synthesia, or similar).

Responsibilities

• Collaborates with third-party facilitators, internal stakeholders, to coordinate learning logistics, role-based learning, and development offerings.
• Lead the evolution of the learning technology ecosystem (LMS, learning hub, content platforms, analytics tools) including roadmap development, governance standards and modernization through emerging technologies.
• Lead configuration and optimization of the LMS and connected learning platforms, including curricula structure, automation workflows, reporting, integrations, and user experience design.
• Design and implement a scalable, new associate onboarding experience and role-based learning pathways that integrate digital, live, and self-directed components.
• Lead, execute and market the learning and development open registration curriculum (“All Access Learning”), ensuring development experiences align to business priorities and associate growth.
• Identify and apply practical uses of AI and emerging tools to improve personalization, efficiency, and learning impact.
• Leads structured intake and consultation to assess learning needs and outcomes to recommend scalable, technology-enabled solutions.

Skills

Learning design

LMS management

Digital delivery

Communication skills

Education

Bachelor’s degree in HR

Tools

Articulate Rise

Storyline

Camtasia

Synthesia

Job description

West Bend Insurance Company seeks a Learning & Development Advisor to lead enterprise learning, focusing on leadership programs, LMS management, and digital delivery. You will partner with external facilitators and internal stakeholders to design, deliver, and measure learning programs that strengthen associate capability.

Hybrid role based near West Bend, WI, with a 50-mile collaboration radius. The position emphasizes leveraging AI and analytics to personalize learning and drive continuous