KYC Product Manager

Gate

United States

Remote

USD 140,000 - 210,000

Full time

14 days+

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Job summary

Gate is seeking a KYC Product Lead in the United States to design the product function and optimize the user experience across the full KYC lifecycle, including form filling, document collection, and verification steps.

You will build a data-driven metrics platform to reveal conversion bottlenecks, monitor industry trends, and evaluate new technologies like AI identity recognition and blockchain data sharing for feasible adoption.

Qualifications

  • Deep understanding of the full KYC lifecycle: form filling, document collection, liveness detection, OCR, and automated/manual review.
  • Ability to use data to define conversion bottlenecks and error rates.
  • Engineering understanding of how to balance seamless user experience with compliance and risk boundaries.
  • Ability to translate regulatory requirements into technical product specifications.
  • Proactive approach to evaluating vendor capabilities and industry solutions.

Responsibilities

  • Lead KYC product function design and experience optimization to improve conversion rates and verification accuracy.
  • Build and maintain a KYC data metric system to identify and resolve key pain points in the conversion funnel.
  • Continuously track industry and competitor dynamics to provide structured output on market strategies and product roadmaps.
  • Research and evaluate emerging KYC technologies such as AI identity recognition and blockchain data sharing to assess their value and implementation feasibility.

Skills

KYC lifecycle
Data analysis
Regulatory translation
Vendor evaluation

Job description

Responsibilities
  • Lead KYC product function design and experience optimization to improve conversion rates and verification accuracy.
  • Build and maintain a KYC data metric system to identify and resolve key pain points in the conversion funnel.
  • Continuously track industry and competitor dynamics to provide structured output on market strategies and product roadmaps.
  • Research and evaluate emerging KYC technologies such as AI identity recognition and blockchain data sharing to assess their value and implementation feasibility.
Requirements
  • Deep understanding of the full KYC lifecycle including form filling, document collection, liveness detection, OCR, and automated/manual review.
  • Ability to use data to define conversion bottlenecks and error rates.
  • Engineering understanding of how to balance seamless user experience with compliance and risk boundaries.
  • Ability to translate regulatory requirements into technical product specifications.
  • Proactive approach to evaluating vendor capabilities and industry solutions.
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