KYC & Open Banking Compliance Analyst

Mastercard Inc.; Holladay (UT); On-site; USD 69,000 - 110,000; Full time

Benefits offered by this job

Insurance (including medical, dental,

401k with company match

Tuition reimbursement

Paid parental leave and paid time off

Job summary

Mastercard is seeking a Legal Compliance Analyst to support Open Banking and Open Finance compliance across the Americas. You will read and analyze laws, translate them into risk assessments, and define controls to operate in this evolving space.

This role emphasizes KYC operations, consumer compliance workflows, and opportunities to automate processes and contribute to reporting and cross-functional initiatives within Mastercard's services framework.

Qualifications

• Experience in compliance operations, KYC or customer due diligence in banking, payments, or financial services
• Experience managing a case queue end to end, meeting SLAs
• Knowledge of KYC/AML requirements including CIP, CDD, EDD
• Ability to produce clear, well-documented case files and reporting
• Experience with case management, workflow or CRM systems (e.g., Fenergo, Salesforce)
• Nice-to-have: automation or AI to streamline manual work and Open Banking knowledge

Responsibilities

• Perform customer due diligence for Open Finance customers, resellers, and distributors with risk ratings and decisions
• Execute periodic KYC refresh and trigger event reviews; manage backlog to meet SLAs
• Process Consumer Compliance queues from intake through resolution and notification
• Identify opportunities to standardize and automate manual steps using automation and AI
• Track and report KPIs and KRIs for monthly senior management reporting
• Review bi-weekly pipeline with sales to confirm deal status and onboarding risk
• Participate in cross-functional projects to support compliance objectives

Skills

KYC operations

Case management

Open Banking knowledge

Automation/AI awareness

Regulatory compliance

Education

Compliance certification CAMS or ICA

Tools

Fenergo

Salesforce

Job description

Mastercard is seeking a Legal Compliance Analyst to support Open Banking and Open Finance compliance across the Americas. You will read and analyze laws, translate them into risk assessments, and define controls to operate in this evolving space.

This role emphasizes KYC operations, consumer compliance workflows, and opportunities to automate processes and contribute to reporting and cross-functional initiatives within Mastercard's services framework.