KYC Compliance Technology & Controls Lead

Phaxis; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

A leading financial services firm is seeking a KYC Compliance Technology & Controls Lead in New York. This mid-senior level role focuses on improving the management of KYC and onboarding processes while enhancing system functionalities. Responsibilities include acting as a liaison between teams, designing controls, and documenting business needs. Ideal candidates will have a background in client onboarding or KYC within financial environments and excellent communication and project management skills. Full-time position offers competitive compensation.

Qualifications

• Background in Client Onboarding, KYC/KYB, AML, or Financial Crimes required.
• Working knowledge of onboarding platforms, workflow tools, or KYC architecture essential.
• Experience in system upgrades, data remediation, joint workflow redesign, or tech-driven improvements.

Responsibilities

• Liaise between Compliance, KYC Operations, and Technology for system enhancements.
• Lead design and refinement of workflow controls and data validation rules.
• Develop and document business requirements for onboarding tools.

Skills

Client Onboarding

KYC/KYB

AML

Financial Crimes

Project Management

Excellent communication

Tools

Salesforce

Pega

Fenergo

Actimize

Job description

KYC Compliance Technology & Controls Lead

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Base pay range

$120,000.00/yr - $180,000.00/yr

Company Overview

We’re partnered with a global financial institution undergoing major modernization across its compliance and client onboarding functions. The firm is investing heavily in technology, data quality, operational controls, and automation to support a more scalable, efficient onboarding program across multiple business lines.

Role Overview

The Compliance Technology & Controls Lead will sit between Compliance, Operations, and Technology to improve how the firm manages KYC, onboarding documentation, and key workflow systems. This role focuses on control design, data integrity, business requirements, and process optimization. It is ideal for someone who understands onboarding/KYC operations and enjoys partnering with tech teams to enhance systems.

Day-to-Day Responsibilities

• Act as the primary liaison between Compliance, KYC Operations, and Technology for onboarding system enhancements.
• Lead the design and refinement of workflow controls, data validation rules, and system configurations.
• Develop and document business requirements for onboarding tools and case management systems.
• Participate in system testing (UAT), troubleshoot issues, and support rollout of new features or enhancements.
• Identify operational or data-quality gaps and recommend process or system improvements.
• Support governance activities including audit requests, QA/monitoring, and regulatory-driven remediation work.
• Maintain policies, procedures, and documentation related to onboarding systems and controls.
• Provide subject-matter expertise to onboarding teams on data requirements, system behavior, and control expectations.

Requirements

• Background in Client Onboarding, KYC/KYB, AML, or Financial Crimes within banking, broker‑dealer, or fintech environments.
• Working knowledge of onboarding platforms, workflow/case management tools, or KYC system architecture.
• Ability to translate compliance or operational needs into clear technical requirements.
• Experience participating in system upgrades, data remediation efforts, workflow redesign, or tech‑driven process improvements.
• Strong project‑management skills with ability to coordinate across multiple teams.
• Excellent communication skills and comfort dealing with both business and technology stakeholders.

Nice-to-Haves

• Experience with workflow technologies such as Salesforce, Appian, Pega, Fenergo, Actimize, or similar tools.
• Familiarity with APIs, data mapping, system testing (UAT), or business requirements documentation.
• Exposure to regulatory requirements related to CIP, CDD/EDD, KYC onboarding controls, or independent testing.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Finance and Information Technology

Industries

Banking and Financial Services

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