Senior KYC Onboarding Lead - Institutional Clients

G MASS Consulting; Andover (MA); On-site; USD 58,500 - 71,500; Full time

Job summary

G MASS Consulting is seeking a Senior KYC / Onboarding Lead to join a leading alternative investments firm in Andover, Massachusetts. In this client-facing role, you'll oversee the onboarding process, ensuring compliance and operational efficiency. The ideal candidate will have over 3 years of experience in KYC/onboarding, excellent analytical and communication skills, and proficiency in Microsoft Office. This position offers a competitive salary up to $65k, with a contract length of 12+ months and potential for extension or permanency.

Qualifications

• 3+ years' experience in a KYC / Onboarding role, ideally within Financial Services.
• Familiarity with KYC constitutional documents and onboarding processes.
• High attention to detail with a focus on quality and process improvement.

Responsibilities

• Serve as the primary point of contact for new client onboarding.
• Review and interpret client documentation for onboarding approvals.
• Identify process gaps or inefficiencies and implement improvements.
• Build strong working relationships with internal teams.

Skills

KYC/Onboarding experience

Analytical skills

Project management

Problem-solving skills

Communication abilities

Attention to detail

Team collaboration

Microsoft Office proficiency

Job description

Our client's Networks group offers best-in‑class technology and industry‑leading practices to help firms manage risk, meet regulatory requirements, and streamline compliance. Their solutions provide a single source of truth on customer and vendor data, enabling firms to reduce costs, reuse information efficiently, and improve operational processes through innovative technology.

We are seeking a Senior KYC / Onboarding Lead to work with a leading alternative investments firm in this client‑facing role, where you will be leading and assisting with everything relating to the KYC and onboarding processes, including management of workflows and driving operational efficiency.

Responsibilities

• Serve as the primary point of contact for new client onboarding, ensuring timely and accurate completion of all onboarding deliverables.
• Provide end‑to‑end oversight of the onboarding process across multiple clients, independent of product type and in line with internal policies and regulatory standards.
• Review and interpret client legal, financial, and entity documentation to support onboarding approvals.
• Lead client‑facing onboarding discussions, providing clear status updates and proactively managing risks or issues.
• Identify process gaps or inefficiencies within onboarding workflows and collaborate with stakeholders to implement improvements.
• Build strong working relationships with internal teams (Operations, Legal, Compliance, Technology) to ensure smooth onboarding execution.
• Provide day‑to‑day oversight, guidance, and quality assurance for a Junior Analyst supporting onboarding activities.
• Support long‑term client relationships by delivering a controlled and efficient onboarding experience.
• Rapidly develop expertise in internal systems, tools, and client‑specific onboarding requirements.

Requirements

• 3+ years' experience in a KYC / Onboarding role, ideally within Financial Services
• Familiarity with KYC constitutional documents and onboarding processes
• Strong analytical, project management, and problem‑solving skills
• Excellent communication and presentation abilities
• Basic understanding of financial services and investment management operations
• High attention to detail with a focus on quality and process improvement
• Ability to work collaboratively with both senior and junior team members
• Proficient in Microsoft Office; strong Excel skills preferred

Benefits

Salary: up to $65k

Length: 12+ months, view to extension or permanent contract