Korean-English Account Manager | Contracts & Client Success

BTI Solutions, Inc.; Plano (TX); On-site; USD 47,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid sick leave

Life, AD&D, and LTD insurance

Voluntary life/AD&D coverage

Job summary

BTI Solutions, Inc. seeks a Korean bilingual Account Manager to provide comprehensive operational support across procurement, accounting, and legal teams.

You will create and manage quotations for new and renewal contracts, draft contracts and PUMIs per compliance standards, and act as the primary client contact to ensure satisfaction and timely issue resolution. You will also prepare reports for clients and manage the full contract lifecycle, including tracking renewals and updating billing

Qualifications

• Bachelor’s Degree in Business Administration or 4+ years of related experience.
• Proficient in ICT systems, cloud platforms, and digital collaboration tools.
• Fluent in English and Korean.

Responsibilities

• Provide comprehensive support across business operations by collaborating with cross-functional teams including procurement, accounting, and legal.
• Create and manage quotations for new and renewal contracts.
• Draft contracts and PUMIs in alignment with legal and corporate compliance standards.
• Prepare PUMIs for server and disk upgrades, decommissions, and intra company contracts.
• Serve as the primary point of contact for client communications and support, ensuring high customer satisfaction and timely issue resolution.

Skills

Cross-cultural communication

Client relationship management

Legal documentation

Attention to detail

Time management

Strategic problem-solving

Education

Bachelor’s Degree in Business Administration

Tools

Microsoft Office

ICT systems

Cloud platforms

Job description

BTI Solutions, Inc. seeks a Korean bilingual Account Manager to provide comprehensive operational support across procurement, accounting, and legal teams.

You will create and manage quotations for new and renewal contracts, draft contracts and PUMIs per compliance standards, and act as the primary client contact to ensure satisfaction and timely issue resolution. You will also prepare reports for clients and manage the full contract lifecycle, including tracking renewals and updating billing