Korean Bilingual Account Manager

BTI Solutions, Inc.; Plano (TX); On-site; USD 47,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid sick leave

Life, AD&D, and LTD insurance

Voluntary life/AD&D coverage

Job summary

BTI Solutions, Inc. seeks a Korean bilingual Account Manager to provide comprehensive operational support across procurement, accounting, and legal teams.

You will create and manage quotations for new and renewal contracts, draft contracts and PUMIs per compliance standards, and act as the primary client contact to ensure satisfaction and timely issue resolution. You will also prepare reports for clients and manage the full contract lifecycle, including tracking renewals and updating billing

Qualifications

• Bachelor’s Degree in Business Administration or 4+ years of related experience.
• Proficient in ICT systems, cloud platforms, and digital collaboration tools.
• Fluent in English and Korean.

Responsibilities

• Provide comprehensive support across business operations by collaborating with cross-functional teams including procurement, accounting, and legal.
• Create and manage quotations for new and renewal contracts.
• Draft contracts and PUMIs in alignment with legal and corporate compliance standards.
• Prepare PUMIs for server and disk upgrades, decommissions, and intra company contracts.
• Serve as the primary point of contact for client communications and support, ensuring high customer satisfaction and timely issue resolution.

Skills

Cross-cultural communication

Client relationship management

Legal documentation

Attention to detail

Time management

Strategic problem-solving

Education

Bachelor’s Degree in Business Administration

Tools

Microsoft Office

ICT systems

Cloud platforms

Job description

Korean Bilingual Account ManagerDescription:Provide comprehensive support across business operations by collaborating with cross-functional teams including procurement, accounting, and legal.Create and manage quotations for new and renewal contract.Draft contracts and PUMIs in alignment with legal and corporate compliance standards.Prepare PUMIs for server and disk upgrades, decommissions, and intra company contracts.Serve as the primary point of contract for client communications and support, ensuring high customer satisfaction and timely issue resolution.Prepare and deliver both regular and ad hoc reports tailored to client needs.Manage the full contract lifecycle, including initiation, execution, and tracking and renewal.Monitor and update the quotes and billing information related to SCP resources usage via the Samsung Cloud Platform.Register and maintain customer-side contract and quote information on internal platforms such as RMS and BQMS.Perform additional responsibilities as required to support overall business objectives.Education/Experience:Bachelor’s Degree in Business Administration, or a minimum of 4 years of experience in related field/s desired.Skills:Technical: Proficient in ICT systems, cloud platforms, and digital collaboration toolsSoftware: Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)Languages: Fluent in English, KoreanCore Strengths: Cross-cultural communication, client relationship management, legal documentation, attention to detail, time management, and strategic problem-solvingPay Range: $47,000 to $70,000 per yearBenefits: Medical, dental, and vision insurance; 401(k) retirement plan; paid sick leave; life, accidental death & dismemberment (AD&D), and long-term disability (LTD) insurance; and optional voluntary life/AD&D coverage. Benefits are subject to eligibility and applicable plan terms.Why work at BTI?We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.