Korean Bilingual Strategy & Analytics Leader

LG Electronics Customer Service (LGEAI); Huntsville (AL); On-site; USD 110,000 - 115,000; Full time

Benefits offered by this job

No-cost premiums for you and dependats

401(k) with employer match

Paid time off

Performance-based incentives

Mental health resources

Parental leave

Group life and disability insurance

Job summary

LG Electronics Customer Service (LGEAI) in Huntsville, AL is seeking a Korean bilingual Strategic Planning Manager to lead business strategy development, performance management, and customer experience initiatives across service operations. You will identify growth opportunities, analyze performance, manage KPIs, and support strategic initiatives to improve customer satisfaction and operational effectiveness.

Fluency in Korean is required for this role.

Qualifications

• Bachelor's degree in business, industrial engineering, data analytics, statistics, or related field.
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Skills

Analytical skills

Excel

PowerPoint

Google Data Studio

Tableau

SQL

Python

Executive communication

Cross-functional collaboration

Bilingual English/Korean

Education

Bachelor's degree in Business

Bachelor's degree in Industrial Engineering

Bachelor's degree in Data Analytics

Bachelor's degree in Statistics

Related field

Tools

Tableau

SQL

Python

Google Data Studio

Excel

PowerPoint

Job description

LG Electronics Customer Service (LGEAI) in Huntsville, AL is seeking a Korean bilingual Strategic Planning Manager to lead business strategy development, performance management, and customer experience initiatives across service operations. You will identify growth opportunities, analyze performance, manage KPIs, and support strategic initiatives to improve customer satisfaction and operational effectiveness.

Fluency in Korean is required for this role.