Knox Model Cocktail Server - MGM Springfield

MGM Resorts International; Springfield (MO); On-site; USD 11,000 - 15,000; Full time

Benefits offered by this job

Wellness programs

Employee discounts

Free meals

Free parking

Healthcare & time off

Career development

Job summary

MGM Resorts International seeks a Cocktail Server for The Knox. You will efficiently expedite guest drink orders, deliver beverage and bus service, and maintain a welcoming atmosphere while upholding high hospitality standards.

The role requires 21+ years old, ability to work varied shifts including weekends, and active participation in promotional or marketing activities to elevate the brand.

Qualifications

• Must be 21 years of age.
• Can work varied shifts, including weekends and holidays.

Responsibilities

• Provide and expedite beverage orders for guests
• Maintain cleanliness and stock of assigned area, side station, tables, and POS station
• Perform on-stage in comedy act, photo-shoots and other marketing events for purpose of developing and marketing the brand, attend activities outside of venue
• Collect money and follow all proper cash handling and comp procedures
• Focus on the development of a personal clientele list
• Maintain assigned wardrobe and/or costumes in accordance with established standard
• Resolve guest complaints within scope of authority; otherwise refer the matter to management; notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft

Job description

Springfield, Massachusetts

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB

As a Cocktail Server at the Knox, your primary responsibility will be to efficiently expedite guests’ drink orders while delivering outstanding beverage and bus service. You’ll be expected to maintain a keen awareness of customer needs, ensure timely service, and create a welcoming atmosphere, all while upholding the lounge’s high standards of hospitality and professionalism. Your ability to engage with guests and provide personalized service will enhance their overall experience.

THE STARTING RATE

$9.50 per hour plus tips

THE DAY-TO-DAY

• Provide and expedite beverage orders for guests
• Maintain cleanliness and stock of assigned area, side station, tables, and POS station
• Perform on-stage in comedy act, photo-shoots and other marketing events for purpose of developing and marketing the brand, attend activities outside of venue
• Collect money and follow all proper cash handling and comp procedures
• Focus on the development of a personal clientele list
• Maintain assigned wardrobe and/or costumes in accordance with established standard
• Resolve guest complaints within scope of authority; otherwise refer the matter to management; notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft

THE IDEAL CANDIDATE

• Can work varied shifts, to include weekends and holidays
• Must be 21 years of age

THE PERKS & BENEFITS

• Prioritize your wellness, access programs crafted to nurture your mental and physical health.
• Enjoy unbeatable discounts on hotel stays, dining, retail, entertainment, and exclusive partner perks for travel, tech, and beyond!
• Savor delicious meals for free in our employee dining room.
• Park with ease-whether you're on or off shift, it's free!
• From healthcare to financial support and generous time-off options, we've got you covered.
• Elevate your career with development programs, connect through networking events, and make a difference with community volunteer opportunities.

Pay Rate

The rate for this role is:

$9.50

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

The estimated annual tips this role could reasonably be anticipated to receive is:$0 - $1,900.

Paywill not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW?