Knowledge Management Specialist

Plona Partners; Roseland (NJ); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Plona Partners is seeking a Knowledge Management Coordinator to join its Knowledge & Research Services team. The role focuses on advancing AI adoption, evaluating platforms like ChatGPT and Copilot, and building SharePoint knowledge resources.

You will collaborate with attorneys and technology leaders to implement innovative legal tech strategies, create training materials, and support knowledge operations across the firm.

Qualifications

• Bachelor's degree required.
• Hands-on experience using generative AI platforms such as ChatGPT, Microsoft Copilot, Claude, or similar technologies.
• Demonstrated interest in AI, legal technology, knowledge management, or information management through work experience, coursework, certifications, internships, or independent learning.
• Strong written and verbal communication skills with the ability to explain technical concepts to non-technical audiences.
• Excellent organizational skills with the ability to manage multiple priorities in a collaborative environment.
• A proactive mindset and genuine curiosity to explore new technologies.
• Strong proficiency with Microsoft Office applications and web-based collaboration platforms.
• Previous experience with SharePoint, document management systems, or within a law firm or professional services environment is highly preferred but not required.

Responsibilities

• Evaluate emerging AI platforms, including generative AI tools, to determine their effectiveness, accuracy, and practical application.
• Test new technology solutions and document recommendations for leadership.
• Create and maintain AI training materials, prompt libraries, and user guides.
• Support attorneys and business professionals with AI and knowledge management tools.
• Build and maintain SharePoint knowledge sites, document repositories, and work product libraries.
• Improve the organization, usability, and accessibility of knowledge resources.
• Support innovation initiatives and cross-functional technology projects.
• Assist with knowledge operations, document management, information retrieval, and project coordination across the firm.
• Research emerging trends in legal technology, AI, and knowledge management to drive continuous improvement.

Skills

Communication skills

AI familiarity

Knowledge management

Project coordination

Organizational skills

Curiosity/learning mindset

Technical communication

Education

Bachelor's degree

Tools

SharePoint

Microsoft 365

Document management systems

Job description

Roseland, NJ | Hybrid (3 Days Onsite / 2 Days Remote)

Schedule: Full-time | Monday-Friday | Hybrid (Monday & Friday Remote / Tuesday-Thursday Onsite)

A nationally recognized AmLaw law firm is seeking a Knowledge Management Coordinator to join its growing Knowledge & Research Services team. This newly created position offers a rare opportunity to work alongside attorneys, knowledge professionals, and legal technology leaders as the firm continues to invest in AI, innovation, and the future of legal services.

If you're passionate about generative AI, enjoy solving problems with technology, and want to help shape how professionals work more efficiently, this role offers meaningful exposure to cutting-edge legal technology in one of the country's most sophisticated professional services environments.

As a member of the Knowledge Management team, you'll play an active role in advancing firmwide knowledge initiatives and AI adoption by:

• Evaluating emerging AI platforms, including generative AI tools, to determine their effectiveness, accuracy, and practical application.
• Testing new technology solutions and documenting recommendations for leadership.
• Creating and maintaining AI training materials, prompt libraries, and user guides.
• Supporting attorneys and business professionals with AI and knowledge management tools.
• Building and maintaining SharePoint knowledge sites, document repositories, and work product libraries.
• Improving the organization, usability, and accessibility of knowledge resources.
• Supporting innovation initiatives and cross-functional technology projects.
• Assisting with knowledge operations, document management, information retrieval, and project coordination across the firm.
• Researching emerging trends in legal technology, AI, and knowledge management to help drive continuous improvement.

Ideal candidates will have:

• Bachelor's degree required.
• Hands-on experience using generative AI platforms such as ChatGPT, Microsoft Copilot, Claude, or similar technologies.
• Demonstrated interest in artificial intelligence, legal technology, knowledge management, or information management through work experience, coursework, certifications, internships, or independent learning.
• Strong written and verbal communication skills with the ability to explain technical concepts to non-technical audiences.
• Excellent organizational skills with the ability to manage multiple priorities in a collaborative environment.
• A proactive mindset and genuine curiosity to explore new technologies.
• Strong proficiency with Microsoft Office applications and web-based collaboration platforms.
• Previous experience with SharePoint, document management systems, or within a law firm or professional services environment is highly preferred but not required.

You'll gain hands-on experience with:

• Generative AI implementation and legal technology strategy.
• SharePoint development and collaboration platforms.
• Attorney-facing technology training and adoption.
• Innovation initiatives within a nationally recognized law firm.
• Cross-functional exposure to attorneys, business professionals, and technology leaders.

Whether your long-term goal is Legal Technology, Knowledge Management, Innovation, Information Governance, AI Strategy, or Legal Operations, this role provides an exceptional foundation with significant room for professional growth.

Schedule: Full-time | Monday-Friday | Hybrid (Monday & Friday Remote / Tuesday-Thursday Onsite)