Knowledge Management & Digital Training Intern

Cox Enterprises; Alabama; On-site; USD 21,000 - 30,000; Part time

Job summary

Cox Enterprises is seeking a Knowledge Management & Digital Training Intern to help create knowledge content for field teams and develop new training materials. You will work with the Knowledge Management Director on weekly articles and learning content, gaining hands-on experience translating complex information into practical training.

This internship offers mentorship, exposure to the automotive sector within Cox, and a portfolio-ready project that will be implemented by Performance

Qualifications

• Enrolled at an accredited university pursuing a degree in instructional design, education, communications, business, or related field.
• Detail-oriented with the ability to organize complex information logically.
• Able to take a complex topic and make it simple.
• Confident presenter with strong communication and collaboration skills.
• Growth mindset and ability to work independently with minimal supervision.

Responsibilities

• Collaborate with stakeholders to develop course content.
• Develop outlines, job aids, and visual aids for adult learners.
• Create knowledge checks for adult learners.
• Manage multiple tasks and deadlines.
• Present learning content to Performance Managers and Sales Specialists.
• Build cross-functional relationships across teams.

Skills

Detail-oriented

Strong communication

Collaborative

Self-starter

Education

Instructional design / Education / Communications / Business (pursuing degree)

Tools

Microsoft Office

Job description

Intern/Co-Op sessions are considered temporary employment. No full-time employment commitments are made. However, depending on our business needs, some interns may be considered for a full-time position following the conclusion of the session conditioned upon the intern graduating from their academic program and being available to commence full-time employment at a specified time. In a world full of questions and possibilities, there's a lot of power in finding the right answers — and in making sure the right answers reach the right people, at the right time.

We're looking for a creative, detail-driven Knowledge Management & Digital Training Intern to assist with creating knowledge content for in field teams on both new software enhancements as well as updating content on existing software. You'll work directly with our Knowledge Management Director, within the Business Leadership Team at vAuto, to design, develop, and validate weekly knowledge management articles, develop new learning and training content, and gain hands‑on experience turning complex information into training that people actually use.

If you're ready to take that first step in your career, join our team this summer.

What You'll Do

• Collaborate with multiple business stakeholders — Performance Management, vAuto Support, Instructional Design, and Business Leadership — on the development of the course/courses.
• Develop content outlines, job aids, and other visual aids to support understanding of the vAuto ecosystem for adult learners.
• Create knowledge checks designed for adult learners.
• Manage multiple project tasks and deadlines simultaneously.
• Present learning content to a large group of Performance Managers, Sales Specialists, and Performance Consultants within the vAuto and Cox businesses
• Build relationships and network with peers and professionals across Performance Management, Support, and Business Leadership.

What's In It for You?

• A real-world project that will actually be implemented by Performance Management — and one you can include in a professional training/instructional design portfolio.
• Practical, hands‑on experience in operations and learning & development.
• Exposure to the automotive industry at a time when it's evolving quickly alongside a shifting economic and political landscape.
• On‑the‑job mentorship from the Knowledge Management Director and exposure to the broader Business Leadership Team.
• The opportunity to network with company leaders and expand your professional skill set.

Who You Are

You want to do meaningful work with a team that cares about your growth. You are also:

• Currently enrolled at an accredited university, pursuing a degree in instructional design, education, communications, business, or a related field.
• Detail-oriented, with the ability to organize complex information logically.
• Able to take a complex topic and make it simple.
• A confident presenter with excellent communication and collaboration skills, responsive to feedback.
• Creative, adaptable, and able to pivot quickly.
• A self‑starter who can work independently with minimal supervision.
• Interested in the automotive industry and/or in teaching and developing adult learners.
• Proficient in the Microsoft Office suite and comfortable picking up new software.
• Currently authorized to work in the United States for any employer without current or future sponsorship.
• Have a growth mindset