Knowledge Management & Digital Training Intern

CAI Cox Automotive Corp Svcs., LLC; Georgia; Hybrid; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Mentorship

Job summary

Cox Automotive is seeking a Knowledge Management & Digital Training Intern to help create and validate weekly knowledge articles and training content for field teams. You will work with the Knowledge Management Director and the Business Leadership Team, developing learning materials and turning complex topics into practical content for adult learners.

This internship offers on‑the‑job mentorship and real project impact.

Qualifications

• Must be currently enrolled at an accredited university and pursuing a degree in instructional design, education, communications, business, or a related field.
• Ability to organize complex information and present it clearly to adult learners.
• Strong written and verbal communication skills with a creative mindset.

Responsibilities

• Collaborate with Performance Management, vAuto Support, Instructional Design, and Business Leadership to develop course content.
• Create content outlines, job aids, and visual aids to explain the vAuto ecosystem to adult learners.
• Design knowledge checks tailored for adult learners.

Skills

Detail oriented

Excellent communicator

Presentation skills

Self-starter

Independent worker

Education

Currently enrolled in accredited university

Degree in instructional design or related field

Tools

Microsoft Office

Job description

Company Cox Automotive - USA Job Family Group Business Operations Job Profile Intern - Functional Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % Yes, 5% of the time Work Shift Day Compensation Hourly base pay rate is $22.02 - $33.08/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description Intern/Co-Op sessions are considered temporary employment. No full-time employment commitments are made. However, depending on our business needs, some interns may be considered for a full-time position following the conclusion of the session conditioned upon the intern graduating from their academic program and being available to commence full-time employment at a specified time.

In a world full of questions and possibilities, there's a lot of power in finding the right answers — and in making sure the right answers reach the right people, at the right time.

We're looking for a creative, detail-driven Knowledge Management & Digital Training Intern to assist with creating knowledge content for in field teams on both new software enhancements as well as updating content on existing software. You'll work directly with our Knowledge Management Director, within the Business Leadership Team at vAuto, to design, develop, and validate weekly knowledge management articles, develop new learning and training content, and gain hands‑on experience turning complex information into training that people actually use. If you're ready to take that first step in your career, join our team this summer.

What You'll Do

• Collaborate with multiple business stakeholders — Performance Management, vAuto Support, Instructional Design, and Business Leadership — on the development of the course/courses.
• Develop content outlines, job aids, and other visual aids to support understanding of the vAuto ecosystem for adult learners.
• Create knowledge checks designed for adult learners.
• Manage multiple project tasks and deadlines simultaneously.
• Present learning content to a large group of Performance Managers, Sales Specialists, and Performance Consultants within the vAuto and Cox businesses.
• Build relationships and network with peers and professionals across Performance Management, Support, and Business Leadership.

What's In It for You?

A real-world project that will actually be implemented by Performance Management — and one you can include in a professional training/instructional design portfolio. Practical, hands‑on experience in operations and learning & development. Exposure to the automotive industry at a time when it's evolving quickly alongside a shifting economic and political landscape. On‑the‑job mentorship from the Knowledge Management Director and exposure to the broader Business Leadership Team. The opportunity to network with company leaders and expand your professional skill set.

Who You Are

• Currently enrolled at an accredited university, pursuing a degree in instructional design, education, communications, business, or a related field.
• Detail‑oriented, with the ability to organize complex information logically.
• Able to take a complex topic and make it simple.
• A confident presenter with excellent communication and collaboration skills, responsive to feedback.
• Creative, adaptable, and able to pivot quickly.
• A self‑starter who can work independently with minimal supervision.
• Interested in the automotive industry and/or in teaching and developing adult learners.
• Proficient in the Microsoft Office suite and comfortable picking up new software.
• Currently authorized to work in the United States for any employer without current or future sponsorship.
• Have a growth mindset.

Drug Testing

To be employed in this role, you'll need to clear a pre‑employment drug test. Cox Automotive does not currently administer a pre‑employment drug test for marijuana for this position. However, we are a drug‑free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry‑leading dealer‑facing companies like vAuto and Manheim, all while enjoying the people‑centered atmosphere that is central to our life at Cox.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Application Deadline: 10/08/2026

Cox brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Cox vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.