Knowledge Management & Data Automation Analyst

goodwinprocter; Boston (MA); On-site; USD 75,000 - 105,000; Full time

Job summary

Goodwin is seeking a Knowledge & Innovation (K&I) Analyst to maintain KM data quality, perform data mining and entry, and support automation and reporting for practice areas and marketing. The role collaborates with KM, marketing, and administration to keep matters data accurate and accessible.

The analyst helps design KM processes, ensures taxonomy compliance, and identifies opportunities to streamline workflows by partnering with KM and IT teams.

Qualifications

• 5 years of relevant experience in a law firm, professional services firm or corporate environment.
• Bachelor's degree or equivalent.
• Corporate paralegal experience is a plus.
• Knowledge of content management processes and technologies.
• Experience with Copilot.

Responsibilities

• Maintains content on KM-related intranet pages and platforms; updates materials and collaborates with KM team.
• Executes workflows for capturing and entering deal and case information into the firm's experience management platform; monitors new matters and time-sensitive data.
• Verifies data accuracy in KM systems; ensures consistent application of KM taxonomies and data collection workflows.
• Provides reports on matter and people information for pitches; performs data mining under tight deadlines.
• Gathers information about litigation cases and people for Matter Pages and related databases such as InterAction.
• Interacts with attorneys and staff to generate reports from KM resources to address users’ needs.
• Supports document automation, data visualizations, and KM applications; coordinates with vendors and assists with new systems.

Skills

Data management

KM knowledge

Data analysis

Communication

Education

Bachelor's degree or equivalent

Tools

Copilot

InterAction

Job description

Goodwin is seeking a Knowledge & Innovation (K&I) Analyst to maintain KM data quality, perform data mining and entry, and support automation and reporting for practice areas and marketing. The role collaborates with KM, marketing, and administration to keep matters data accurate and accessible.

The analyst helps design KM processes, ensures taxonomy compliance, and identifies opportunities to streamline workflows by partnering with KM and IT teams.