Knowledge Management Analyst

Web Business Solutions Inc; Quantico (VA); On-site; USD 70,000 - 100,000; Full time

Job summary

Web Business Solutions Inc is seeking a Knowledge Management Analyst to develop and sustain strategies, repositories, taxonomies, and processes that enhance information capture, access, and continuity across the organization. You will deliver training, establish governance, and create metrics to measure impact, while supporting information retrieval and knowledge-sharing events.

This role requires a bachelor's degree and at least three years of related experience, plus an active security

Qualifications

• Bachelor's degree in related field.
• Three (3) years' experience in knowledge management, records management, information management, or organizational development support.
• Active Secret clearance required; Tier 1 background investigation minimum.

Responsibilities

• Develop and implement knowledge management strategies to capture, organize, and share critical information across the organization.
• Create and maintain centralized knowledge repositories with accessible, accurate, and up-to-date data.
• Establish taxonomy standards and governance to ensure consistent information categorization.
• Develop and deliver staff training on KM tools, procedures, and best practices.
• Develop metrics and reporting to evaluate KM initiatives and identify improvement opportunities.
• Support information retrieval and respond to user inquiries to locate critical information.
• Coordinate knowledge-sharing events such as workshops and communities of practice.

Skills

Knowledge management

Taxonomy governance

Training programs

Metrics development

Information management

Process improvement

Education

Bachelor's degree in related field

Job description

*This position is contingent upon contract award*Job purposeThe Knowledge Management Analyst develops and sustains strategies, repositories, taxonomies, processes, training, metrics, and collaborative practices that improve organizational information capture, access, sharing, and continuity.Duties and responsibilitiesDevelop and implement knowledge management strategies to capture, organize, and share critical information across the organization.Create and maintain a centralized knowledge repository, ensuring information is accessible, accurate, and up-to-date.Conduct regular assessments of knowledge management needs and recommend tools or processes to enhance knowledge sharing and collaboration.Facilitate the documentation of best practices, lessons learned, and key processes to support organizational learning and continuity.Develop and deliver training for staff on knowledge management tools, procedures, and best practices.Establish and enforce taxonomy standards to ensure consistency in how information is categorized and stored within knowledge systems.Support the integration of knowledge management practices into daily workflows to promote a culture of knowledge sharing.Develop metrics and reporting systems to evaluate the effectiveness of knowledge management initiatives and identify areas for improvement.Provide support for information retrieval, responding to user inquiries and helping locate critical information as needed.Facilitate knowledge-sharing events, such as workshops, webinars, and communities of practice, to encourage collaborative learning.Research and implement new knowledge management technologies and practices to improve information accessibility and usability.Prepare reports on knowledge management activities, providing leadership with insights on trends, challenges, and opportunities for enhancement.QualificationsDemonstrated ability to administer knowledge repositories, develop taxonomy and governance practices, document lessons learned, and train users on knowledge-management tools and procedures.EducationBachelor's degree in related field.Years of Relative Work Experience:Three (3) years' experience providing knowledge management, records management, information management, business process improvement, or organizational development support.Clearance:Minimum Tier 1 background investigation and Government-access eligibility are required; an active Secret clearance is required before supporting classified events or tasks.