Knowledge Management Analyst

VARITE INC; Palo Alto (CA); On-site; USD 44,000 - 49,000; Full time

Job summary

VARITE INC is seeking a Knowledge Management Analyst in Palo Alto, onsite. The role focuses on strengthening how information is captured, organized, governed, and shared across the organization.

You will administer knowledge repositories, ensure content accuracy, enable easy access, and support cross-functional collaboration. Strong metadata, search optimization, and documentation skills are required, along with experience in enterprise knowledge management tools.

Qualifications

• Experience with knowledge management and document governance.
• Experience with metadata, taxonomy, and search optimization.
• Proficiency in Microsoft Office applications (Excel, PowerPoint, Word).

Responsibilities

• Administer knowledge repositories, document libraries, and collaboration platforms; keep information current and easy to find.
• Manage document workflows, version control, retention, and archiving processes.
• Apply metadata standards, taxonomies, and information governance practices for consistency and searchability.
• Conduct content reviews, quality checks, audits, and lifecycle management to improve accuracy and relevance.
• Develop SOPs, training materials, FAQs, and process documentation for end users.
• Analyze knowledge management processes and user feedback to boost efficiency and adoption.
• Support knowledge migration, repository cleanup, and platform optimization initiatives.
• Provide guidance to business users on knowledge management tools, standards, and workflows.
• Generate reports on content usage, search effectiveness, and governance compliance.

Skills

Analytical thinking

Attention to detail

Communication skills

Cross-functional collaboration

Problem solving

Education

Bachelor's degree in information management

Tools

SharePoint

MS Teams

CMS

Job description

VARITE is looking for qualified Knowledge Management Analyst in Palo Alto, CA 94304 (Onsite)

WHAT THE CLIENT DOES?

A global leader in creating flavors, fragrances, and ingredients for the food, beverage, health, and consumer products industries. It provides innovative solutions in areas like taste, nutrition, sustainability, and biotechnology.

WHAT WE DO?

Established in the Year 2000, VARITE is an award-winning minority business enterprise providing global consulting & staffing services to Fortune 1000 companies and government agencies. With 850+ global consultants, VARITE is committed to delivering excellence to its customers by leveraging its global experience and expertise in providing comprehensive scientific, engineering, technical, and non-technical staff augmentation and talent acquisition services.

Job Title: Knowledge Management Analyst

Location: Palo Alto, CA 94304 (Onsite)

Contract Duration: 12 months with possible extension

Pay Range: $32.00 - $35.21/hr on W2.

Work Authorization: US Citizen or Green Card only

HERE’S WHAT YOU’LL DO

Position Summary:

• The Knowledge Management Analyst plays a key role in strengthening how the organization captures, organizes, governs, and shares business-critical information.
• This position supports the day-to-day administration and continuous improvement of knowledge management systems, document repositories, and collaboration platforms to ensure content is accurate, accessible, searchable, and aligned with organizational standards.
• Working closely with cross-functional stakeholders and subject matter experts, the Knowledge Management Analyst improves content quality, enhances user experience, supports adoption of knowledge-sharing practices, and helps drive efficient access to trusted information across the organization.

Key Responsibilities:

• Administer, organize, and maintain knowledge repositories, document libraries, and collaboration platforms to ensure information is current, findable, and easy to use.
• Support document management processes, including version control, metadata application, retention, archiving, and controlled document workflows.
• Apply and maintain metadata standards, taxonomies, naming conventions, and information governance practices that improve consistency and searchability.
• Conduct content reviews, quality checks, audits, and lifecycle management activities to improve accuracy, relevance, and compliance.
• Develop, update, and maintain SOPs, job aids, training materials, FAQs, process documentation, and other user‑facing resources.
• Analyze knowledge management processes and user feedback to identify opportunities to improve efficiency, usability, and adoption.
• Support knowledge migration, repository cleanup, content rationalization, and platform optimization initiatives.
• Provide guidance and support to business users on knowledge management tools, standards, workflows, and best practices.
• Generate reports and metrics on content usage, search effectiveness, data quality, governance compliance, and platform adoption.
• Partner with subject matter experts to capture, structure, validate, and distribute institutional knowledge.
• Contribute to workflow automation, process improvement, and standardization initiatives that enhance information management practices.
• Support training sessions, onboarding activities, communications, and change management efforts related to knowledge management systems and processes.

Required Skills:

• Strong organizational, analytical, and problem-solving skills with the ability to manage detailed information accurately.
• Working knowledge of knowledge management, document management, content governance, and information lifecycle principles.
• Experience using SharePoint, Microsoft Teams, content management systems, document repositories, or similar collaboration platforms.
• Understanding of metadata, taxonomy, naming conventions, search optimization, records retention, and content quality standards.
• Ability to create, maintain, and improve business documentation, including SOPs, job aids, process maps, FAQs, and training resources.
• Proficiency with Microsoft Office applications, especially Excel, PowerPoint, Word, and Outlook.
• Strong written and verbal communication skills, with the ability to translate complex information into clear, user-friendly guidance.
• High attention to detail and ability to prioritize multiple tasks, deadlines, and stakeholder needs.
• Ability to collaborate effectively with cross-functional teams, subject matter experts, and business users.

Preferred Qualifications:

• Bachelor’s degree in Information Management, Library and Information Science, Business Administration, Information Systems, Communications, or a related field.
• Experience supporting enterprise knowledge management, document control, information governance, or digital workplace initiatives.
• Familiarity with reporting, analytics, or dashboard tools such as Power BI.
• Experience with workflow automation, process improvement, change management, or continuous improvement methodologies.
• Experience working in a regulated, compliance-driven, or global business environment.

Success Measures:

• Improved accuracy, consistency, and accessibility of organizational knowledge assets.
• Increased adoption and effective use of knowledge management tools, repositories, and standard processes.
• Higher content quality, stronger governance compliance, and reduced duplication or outdated information.
• Reduced time for users to locate trusted, business-critical information.
• Successful execution of content audits, migrations, training, documentation, and knowledge-sharing initiatives.
• Positive stakeholder feedback on usability, support, and overall knowledge management effectiveness.

BENEFITS:

We offer a comprehensive benefits package designed to support the health, well‑being, and financial security of our employees and their families. Eligible employees may receive:

• Health Insurance: Medical, dental, and vision coverage
• Retirement Plans: Participation in a company-sponsored retirement savings plan.
• Legal Service Plans: Offering access to attorneys for legal advice and representation.

Equal Opportunity Statement

VARITE is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.