Knowledge & Learning Readiness Lead

Motorola Solutions; Plantation (FL); Hybrid; USD 90,000 - 100,000; Full time

Benefits offered by this job

Incentive Bonus Plans

401K with Company Match

Paid Holidays

Paid Time Off

Job summary

Motorola Solutions is seeking a Knowledge & Learning Program Manager to serve as the Readiness Partner for the NSOC unit. You will curate agile, role-based learning paths and champion knowledge management best practices to enable faster resolutions and better customer experiences.

The role emphasizes cross-functional collaboration, learning strategy, and adoption of AI tools within daily operations. A Bachelor's degree or equivalent experience is valued.

Qualifications

• Bachelor's Degree
• 3+ years of Adult Education, Corporate Training, or Knowledge Management experience
• Experience enabling knowledge sharing and learning programs

Responsibilities

• Stakeholder alignment to NSOC leadership for readiness strategies
• Capability gap analysis to create role-based learning paths
• Operational readiness to support cross-functional learning programs
• Knowledge management coaching and content health monitoring
• Curriculum curation and modular training design
• Technology integration of troubleshooting methodologies and AI tools

Skills

Cross-functional collaboration

Metrics & Analytics

Adult Learning

AI & Troubleshooting

Knowledge Management

Curriculum Curat ion

Education

Bachelor's Degree

Job description

Motorola Solutions is seeking a Knowledge & Learning Program Manager to serve as the Readiness Partner for the NSOC unit. You will curate agile, role-based learning paths and champion knowledge management best practices to enable faster resolutions and better customer experiences.

The role emphasizes cross-functional collaboration, learning strategy, and adoption of AI tools within daily operations. A Bachelor's degree or equivalent experience is valued.