Knowledge Architect: AI-Ready Content & Search

ASQ - World Headquarters; Milwaukee (WI); Hybrid; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Health savings accounts

Flexible spending accounts

Hybrid work model

Job summary

ASQ is seeking a Knowledge Management Specialist to administer metadata, taxonomy, tagging, and AI-readiness standards across enterprise content platforms, ensuring consistent classification and quality. This role supports ingestion, indexing, and governance across CMS and search systems with content owners and technical teams.

Hybrid work in Milwaukee with in-office Tuesdays and Wednesdays. Candidates with 2+ years in knowledge management and content management will leverage enterprise search,

Qualifications

• Bachelor's degree in information science, communications, marketing, business, or a related discipline.
• Minimum of 2 years of experience in knowledge management and website content management.
• This role is not eligible for U.S. immigration sponsorship.

Responsibilities

• Apply and maintain approved metadata, taxonomy, tagging, controlled-vocabulary, and content-classification standards and coordinate routine corrections with content owners.
• Support content ingestion and indexing, monitor source health and failures, validate content, and coordinate remediation with technical teams and vendors.
• Support day-to-day search-platform configuration, relevance testing, synonyms, filters, facets, dictionaries, and routine search-quality maintenance.
• Maintain approved knowledge sources and execute retrieval, content-quality, and AI-readiness tests to identify missing or poor content.
• Provide metadata, indexing, inventory, quality-assurance, and documentation support for content migrations and large-scale governance initiatives.
• Maintain SOPs, change logs, inventories, testing scripts, and reference materials; support training for content creators and publishers.
• Compile routine search, indexing, metadata, and knowledge-quality reporting; identify patterns and suggest improvements.
• Adheres to ASQ Competencies: Trust, Accountability, Collaboration, and Transparency.
• Performs all other duties as assigned.

Skills

Knowledge management

Content management

Education

Bachelor's degree in information science, communications, marketing, business, or a related discipline

Job description

ASQ is seeking a Knowledge Management Specialist to administer metadata, taxonomy, tagging, and AI-readiness standards across enterprise content platforms, ensuring consistent classification and quality. This role supports ingestion, indexing, and governance across CMS and search systems with content owners and technical teams.

Hybrid work in Milwaukee with in-office Tuesdays and Wednesdays. Candidates with 2+ years in knowledge management and content management will leverage enterprise search,