Shift Manager- Kitchen 35- Border Casino

Traditions Hospitality Group; Thackerville (OK); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Daily Pay

401(k) Matching

Health Insurance

Paid Time Off

Employee Assistance Program

Job summary

Traditions Hospitality Group is seeking a Shift Manager for our Kitchen 35 Cafe in Thackerville, OK. In this full-time role, you will oversee daily operations, ensuring exceptional service and a positive experience for our guests and team members.

You will supervise staff, manage inventory, and handle guest inquiries, all while maintaining a professional image. The ideal candidate has strong leadership skills and at least two years of supervisory experience in the hospitality sector.

Qualifications

• Must be at least 21 years of age.
• Minimum of 2 years of experience in hospitality or food service.
• Ability to obtain Gaming and ABLE licenses.

Responsibilities

• Supervise staff during shifts.
• Ensure compliance with company policies and standards.
• Manage inventory and resolve guest issues.

Skills

Leadership

Communication

Multitasking

Customer Service

Education

High School / GED

Job description

Job Details

Job Location: Kitchen 35 Cafe - Thackerville, OK 73459
Position Type: Full Time
Education Level: High School / GED
Salary Range: $16.00 - $22.00 Hourly
Travel Percentage: Negligible
Job Shift: Any
Job Category: Food & Beverage

SHIFT MANAGER

As a Shift Manager, you'll oversee the daily operations of our establishment, ensuring exceptional service and a positive experience for our guests and team members.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Supervise and coordinate the activities of staff during assigned shifts, including front-of-house and back-of-house operations.
• Ensure compliance with company policies, procedures, and standards to maintain a safe and welcoming environment.
• Train and mentor team members to uphold service standards and deliver outstanding guest experiences.
• Manage inventory, including ordering and receiving supplies, and monitoring stock levels to support operational needs.
• Handle guest inquiries, concerns, and complaints in a professional and timely manner, striving to resolve issues to the satisfaction of all parties involved.
• Monitor performance metrics, such as sales and labor costs, and implement strategies to optimize efficiency and profitability.

REQUIRED QUALIFICATIONS

• Must be at least 21 years of age.
• Must be able to obtain a Gaming license.
• Must be able to obtain an ABLE license.
• Minimum of 2 years of experience in a supervisory role within the hospitality, beverage, or food service industry.
• Strong leadership and communication skills.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Flexibility to work varying shifts, including nights, weekends, and holidays.
• Maintain a professional appearance at all times by adhering to the establishment's dress code standards, ensuring a polished and professional image is presented to guests.

WORKING CONDITIONS AND PHYSICAL EFFORT

Stand, walk, and work in a high-volume environment for extended periods.
Lifts and carries moderate to heavy objects up to 50 lbs.
Moderate to high noise levels.
Exposure to a smoky environment.

What’s in it for you?

We're not just offering you a job; we're presenting you with an opportunity to grow and thrive within our organization. With our training program, mentorship, and encouragement, you'll have the chance to develop professionally in an environment that's both enriching and enjoyable. Joining our team means being part of an environment that's dynamic, vibrant, and full of possibilities. Every day brings new challenges and experiences, making your career journey with us truly exhilarating.

Employee Benefits

• Now Offering Daily Pay!
• 401(k) Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Basic Life Insurance
• Life Insurance
• Disability Insurance
• Teladoc for Part-Time Employees
• Employee Assistance Program
• Paid Time Off
• Employee Appreciation & Recognition Programs
• Anniversary & Birthday Programs
• Award Co.
• Excellent opportunities to grow with us - over 85% of our managers were hourly team members.
• Referral bonuses for bringing new members to our team.

OUR MISSION

"Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability, and delivering legendary service to every guest, every time."

EEO

Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.