Kitchen Shift Manager

Chick-fil-A; Youngstown (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible hours

Competitive pay

Health Insurance (employer contrib)

Dental Insurance (employer contrib)

Free life insurance

Scholarship opportunities

Free food

Growth opportunities

Sundays off

Employee assistance program

Chaplains/care coach

Job summary

Chick-fil-A in Youngstown, OH is seeking a Shift Leader to manage daily shift operations, supervise stations, and ensure an outstanding guest experience. The role includes opening or closing the restaurant and adhering to established procedures.

Responsibilities include ensuring recipes are followed, accurate weights and measurements, maintaining service speed, keeping stations clean, and addressing issues with guidance from senior management.

Qualifications

• Must be available to run a shift from 5:30am-3pm or 2pm-11pm, multiple days per week.

Responsibilities

• Ensures that Team Members follow recipes and read tickets to accurately prepare all orders.
• Ensures accurate weights and measurements for all recipe items.
• Maintains pace to meet the restaurant's speed of service guidelines.
• Keeps workstations clean at all times.
• Addresses guest and team member issues; consults with management for complex issues.
• Maintains a positive working relationship and provides direction and feedback.
• Communicates employee performance and policy violations to management.

Skills

Leadership

Team supervision

Customer service

Communication

Time management

Job description

At Chick-fil-A, Shift Leaders are responsible for all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Shift Leaders are responsible for supervising assigned stations for an entire shift and will often be assigned to open or close the restaurant; following established opening and closing procedures.

Must be available to run a shift from 5:30am-3pm or 2pm-11pm, multiple days per week

Responsibilities include:

• Ensures that Team Members follow recipes and read tickets to accurately prepare all orders.

• Ensures that Team Members are extremely accurate with weights and measurements for all recipe items.

• Ensures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.

• Ensures that workstations are clean at all times.

• Perform any of the tasks above as needed throughout shift.

• Addresses guest and team member issues that may arise; consults with senior management regarding complex issues.

• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.

• Communicates employee performance and policy/procedure violations to management for appropriate handling.

• Strictly adheres to all Company policies and procedures.

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:.

Perks of being a Chick-fil-A Team Member include

• Flexible hours

• Competitive pay

• Health Insurance (with employer contribution for full-time team members)

• Dental Insurance (witch employer contribution)

• Free life insurance ($10,000 policy)

• Scholarship opportunities, available twice a year ($1,500 each for a total of $3,000)

• Free food

• Growth opportunities and leadership development

• Sundays off

• Employee assistance program (coverage for counseling, financial planning, legal support/resources, HealthChampion)

• Workplace chaplain/care coach (bi-weekly restaurant visits, available 24/7)

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